Cepstral Not Working

when trying to install Cepstral Allison Voice from digium website; installation ‘failed’ because when testing the extension the call just hangs up. non of the command from cepstral work.

I followed all the steps on Digium installation readme on Cepstral and it doesn’t work. It appeared to be fine and had installed but it doesn’t work.

This is what happens when I dial the “TEST” extension from extension.conf

-- Executing [123@from-internal:1] Set("SIP/2913-09ba0fa0", "VOICE=Allison-8kHz") in new stack

== Spawn extension (from-internal, 123, 2) exited non-zero on ‘SIP/2913-09ba0fa0’
– Executing [h@from-internal:1] Macro(“SIP/2913-09ba0fa0”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] ResetCDR(“SIP/2913-09ba0fa0”, “vw”) in new stack
– Executing [s@macro-hangupcall:2] NoCDR(“SIP/2913-09ba0fa0”, “”) in new stack
– Executing [s@macro-hangupcall:3] GotoIf(“SIP/2913-09ba0fa0”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing [s@macro-hangupcall:6] GotoIf(“SIP/2913-09ba0fa0”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] GotoIf(“SIP/2913-09ba0fa0”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,11)
– Executing [s@macro-hangupcall:11] Hangup(“SIP/2913-09ba0fa0”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/2913-09ba0fa0’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/2913-09ba0fa0’
pbxM4C5A2Ph5CLI> – Executing [123@from-internal:1] Set(“SIP/2913-09ba0fa0”, “VOICE=Allison-8kHz”) in new stack
No such command ‘-- Executing [123@from-internal:1] Set(“SIP/2913-09ba0fa0”, “VOICE=Allison-8kHz”) in new stack’ (type ‘help – Executing’ for other possible commands)
pbxM4C5A2Ph5
CLI> == Spawn extension (from-internal, 123, 2) exited non-zero on ‘SIP/2913-09ba0fa0’
No such command ’ == Spawn extension (from-internal, 123, 2) exited non-zero on ‘SIP/2913-09ba0fa0’’ (type ‘help == Spawn’ for other possible commands)
pbxM4C5A2Ph5CLI> – Executing [h@from-internal:1] Macro(“SIP/2913-09ba0fa0”, “hangupcall”) in new stack
No such command ’ – Executing [h@from-internal:1] Macro(“SIP/2913-09ba0fa0”, “hangupcall”) in new stack’ (type ‘help – Executing’ for other possible commands)
pbxM4C5A2Ph5
CLI> – Executing [s@macro-hangupcall:1] ResetCDR(“SIP/2913-09ba0fa0”, “vw”) in new stack
pbxM4C5A2Ph5CLI> – Executing [s@macro-hangupcall:2] NoCDR(“SIP/2913-09ba0fa0”, “”) in new stack
pbxM4C5A2Ph5
CLI> – Executing [s@macro-hangupcall:3] GotoIf(“SIP/2913-09ba0fa0”, “1skiprg”) in new stack
pbxM4C5A2Ph5CLI> – Goto (macro-hangupcall,s,6)
pbxM4C5A2Ph5
CLI> – Executing [s@macro-hangupcall:6] GotoIf(“SIP/2913-09ba0fa0”, “1skipblkvm”) in new stack
pbxM4C5A2Ph5CLI> – Goto (macro-hangupcall,s,9)
pbxM4C5A2Ph5
CLI> – Executing [s@macro-hangupcall:9] GotoIf(“SIP/2913-09ba0fa0”, “1theend”) in new stack
pbxM4C5A2Ph5CLI> – Goto (macro-hangupcall,s,11)
pbxM4C5A2Ph5
CLI> – Executing [s@macro-hangupcall:11] Hangup(“SIP/2913-09ba0fa0”, “”) in new stack
pbxM4C5A2Ph5CLI> == Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/2913-09ba0fa0’ in macro 'hangupcall’
pbxM4C5A2Ph5
CLI> == Spawn extension (from-internal, h, 1) exited non-zero on Usage: _command nummatches “” text
This function is used internally to help with command completion and should.
never be called by the user directly.
No such command ’ – Executing [s@macro-hangupcall:9] GotoIf(“SIP/2913-09ba0fa0”, “1theend”) in new stack’ (type ‘help – Executing’ for other possible commands)
No such command ’ – Goto (macro-hangupcall,s,11)’ (type ‘help – Goto’ for other possible commands)
No such command ’ – Executing [s@macro-hangupcall:11] Hangup(“SIP/2913-09ba0fa0”, “”) in new stack’ (type ‘help – Executing’ for other possible commands)
No such command ’ == Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/2913-09ba0fa0’ in macro ‘hangupcall’’ (type ‘help == Spawn’ for other po pbxM4C5A2Ph5*CLI> == Spawn extension (from-internal, h, 1) exited non-zero on’SIP/2913-09ba0fa0

So am I doing something wrong here or did asterisk simply did not install it.

I’m running CentOS with Elastix 1.5

Note: When running the Cepstral Show Licences I get no such command in return.: NO SUCH COMMAND

go figures I must buy a support subscription just to get it installed correctly. so can anyone from here tell me whats going on with this installation… I tried to reinstall and it wouldn’t work.

I also noticed that this installation caused mysql corruption and when loading the freepbx I get an error Fatal Error: DB Error extension not found
and i can see PHP having problems loading mysql.so
I checked the ldconfig and it was fine.

I resolved all these issues:

here’s how

re-install your distro, keep your money in your pocket; do not buy this junk; if u need a “Allison” then hire professional because you are saving alot more money and time that it will take on support just to install the thing let alone then getting it to work.