Can't get the a (assitant) extension working

Asterisk Asterisk Support
1

Actually, I can’t get any of the tone controls *, 0 or # during voicemail working. Is there a setting in voicemail.conf or something to make voicemail respond to these keys?

I reduced my dial plan to something very simple for test like:

[SwitchBoard}

exten => a,1,VoiceMailMain()

exten => *98,1,VoiceMailMain()

exten => o,1,Dial(${MY_OPERATOR})
same => Hangup()

exten => 102,1,Dial(${OFFICE01},10)
same => n,VoiceMail(102@default,u)
same => n, Hangup()

I get to the voice mail when I dial 102 but none of *, 0 or # create any action. Not even # when trying to get options to finish a message. I can leave a message, send it by email and retrieve it. But no response to the control keys.

Please let me know if you need any other conf settings.

Thanks!

Kev

2

For some reason voicemail.conf wasn’t reloading properly so my exitcontext setting wasn’t loaded. Restarted the core and no problem now.

Also found the the delete setting in [general] doesn’t work. Piped delete=1 to the attach option in the actual vm box and it took.

Kev