Can not get the incomming call, but can call outside

Asterisk Asterisk Support
1

Hi, here is my problem-

I can call outside via my asterisk from any extension, but when I would make a phone call inside from my cell phone for example, I have my VOIP provider (via their asterisks) picking up the line and saying to me “the user at extension my phone # is not available”…

even it looks like I am registered…

sip show registry
Host Username Refresh State Reg.Time
voip.myprovider.com:5060 my phone # 105 Registered Thu, 13 Mar 2008 01:42:41

and

[b]sip show peers
Name/username Host Dyn Nat ACL Port Status

voip.myprovider.com_out/my phone # voip.myprovider.com 5060 OK (12 ms)
2000/2000 192.168.1.189 D 5060 OK (191 ms)[/b]

I am trying to setup a call from outsite to my extension 2000

here is the line in my extensions.conf for that purpose-

[voip.myprovider.com_in]
exten => s,1,Dial(SIP/2000)

Any idea?

Thanks.

2

Set the sip debug on to see if the call comes to your Asterisk box and if it comes check what happens.

Cheers.

Marco Bruni

3

No it looks like it is not comming into my box, my VOIP provider’s Asterisk is taking over all the time when I call from outside giving me the message (“the user at extension my phone # is not available”).

I have activated -rvvvv and dip debug, but can not see any activity during incoming call on Asterisk console.

If I connect my Sipura 2000 box then I have incoming call.

Any idea?