Can Anyone Help me with this?

Hi Everyone, :smiley:

My name is Becky Ahmed and I am working with the founders of an exciting new wireless start up in the Bay Area, CA. We provide seamless, real-time, wireless communications mobility for people moving freely between business networks and cellular communications.

Currently, we are seeking Technical Support Engineers

? Answer customer emails & phone calls.
? Assess issues, gather data to resolve, troubleshooting
? Full issue lifecycle either online or with problem replication in the support lab
? 24x7 support on a 4-5 week rotation schedule
? Resolve with own technical skills or working with engineering to resolve issues
? Must be able to handle stress and manage multiple priorities efficiently.
? 5 top skill requirements

  1.   Voice over IP, SIP/RTP protocols, & IP PBX
  2.   Strong network fundamentals (switching, routing, ARP, DNS)
  3.   802.11 Wireless Ethernet
  4.   Customer facing skills/experience
  5.   Excellent verbal skills

? Must have very strong basic routing/switching/VoIP skills
? Basic networking skills in SIP/RTP
? Mid to Sr. level experience-System Level Support
? Degree not required with relevant experience
? 5-6 years experience required

What I am hoping to gain by talking with you is either your interest in this position or your help. I would love to talk with you, or any qualified people you may know.

Please feel free to email or call me directly anytime at 408.501.1606 or
I thank you for your time, and look forward to hearing from you soon!

Oh yeah, We also offer rewards for referrals! Thanks Everyone!

Becky Ahmed
Kforce Professional Staffing, Inc.
Candidate Generation Specialist- Information Technology
408.501.1606 Direct
408.437.7534 Fax
Great People = Great Results SM
Referrals are the cornerstone of any service business. I rely on satisfied clients and on the relationships I’ve developed in the community as the primary source of new business. Your referrals are both welcome and most sincerely appreciated!