My name is Becky Ahmed and I am working with the founders of an exciting new wireless start up in the Bay Area, CA. We provide seamless, real-time, wireless communications mobility for people moving freely between business networks and cellular communications.
Currently, we are seeking Technical Support Engineers
? Answer customer emails & phone calls.
? Assess issues, gather data to resolve, troubleshooting
? Full issue lifecycle either online or with problem replication in the support lab
? 24x7 support on a 4-5 week rotation schedule
? Resolve with own technical skills or working with engineering to resolve issues
? Must be able to handle stress and manage multiple priorities efficiently.
? 5 top skill requirements
Voice over IP, SIP/RTP protocols, & IP PBX
Strong network fundamentals (switching, routing, ARP, DNS)
802.11 Wireless Ethernet
Customer facing skills/experience
Excellent verbal skills
? Must have very strong basic routing/switching/VoIP skills
? Basic networking skills in SIP/RTP
? Mid to Sr. level experience-System Level Support
? Degree not required with relevant experience
? 5-6 years experience required
What I am hoping to gain by talking with you is either your interest in this position or your help. I would love to talk with you, or any qualified people you may know.
Please feel free to email or call me directly anytime at 408.501.1606 or firstname.lastname@example.org.
I thank you for your time, and look forward to hearing from you soon!
Oh yeah, We also offer rewards for referrals! Thanks Everyone!
Kforce Professional Staffing, Inc.
Candidate Generation Specialist- Information Technology
Great People = Great Results SM
Referrals are the cornerstone of any service business. I rely on satisfied clients and on the relationships I’ve developed in the community as the primary source of new business. Your referrals are both welcome and most sincerely appreciated!