Hi ,
I am new to Asterisk.I am using asterisk-1.4.26.1 . I want to create a Queue for ACD Calling on CTI Applications. Plz guide me how to create Queue and how to check the agents state such as idle,talk,hangup etc.
Thanks
Hi ,
I am new to Asterisk.I am using asterisk-1.4.26.1 . I want to create a Queue for ACD Calling on CTI Applications. Plz guide me how to create Queue and how to check the agents state such as idle,talk,hangup etc.
Thanks