Asterisk Failing to play my audio file with uri

Asterisk Asterisk Support
1

Hello everyone, I am stuck with this error, **file.c:1247 ast_streamfile: Unable to open https://somewhere/my_audio_file.mp3 (format (ulaw)): No such file or directory
**. The file exists but for some reason, the call drops because of that error.

Any help will be highly appreciated.

2

Can you access this file from browser ?

If ssl certificate have problem, you will get error when try to access https link.

If error with ssl certificate, ask web admin to fix it , or change to http

3

Am able to access the file from my browser.

4

You should not specify the file extension, so make sure you aren’.t

5

When it comes to a URL you are supposed to use the extension since if not the system has no idea what URL to grab (as opposed to it being locally it can see all the different files available). Are you.

  1. Able to play the file if you have it locally?
  2. Did you try converting it to another format?
  3. Do you see the web server getting the request?
  4. Can you do a dump on port 443 and see if asterisk is making the reuqest?
6

Also, check if there is a module missing required for playing mp3 files. I have had similar issues in the past and often the cause was a missing module. For example, I see that there is a format_mp3 module in the addons folder, maybe try loading that. The module res_http_media_cache is also needed.

And when I was playing sounds from an URI, I had to specify the extension explicitly, like you did.

7

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.