Hi
We have 2 queues (7010 and 8000 ) with SIP members like sip/4010 … in the queues.
incoming calls enter to queue 7010 and agents transfer ( attended transfer or blind by DTMF ) the call to queue 8000 so this queue answer the call and agent hanged up. in this time Asterisk does not execute any hangup extension.
I use asterisk 13.26 and need to h extension to update a third-party program.
Any suggestion or hint would be appreciated,
Thanks.
I have not test it , but I have read on other posts the following
h is only run on the A channel unless you specifically set the option to also run it on the B channel.
The h extension
The h is the standard “hang-up” extension. The h extension, if it is configured, is called when a caller hangs up the phone.
I suggest you try using hangup handler
Thank you for your quick reply
I tested, but hangup handler just executed on the main leg of the call after the whole of call hanged up and not at the transfer time.
the hangup handler added before entering to queue .
here 's my verbose :
7010 : first queue with sip/4010 agent memebr
8000 : second queue
*****-- Executing [7010@ext-queues:40] Set("SIP/test-trunk-00000006", "CHANNEL(hangup_handler_push)=hdlr3,s,1") in new stack*****
-- Executing [7010@ext-queues:41] Queue("SIP/test-trunk-00000006", "7010,t,,,,,,,,") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called sip/4010
-- SIP/4010-00000007 is ringing
-- SIP/4010-00000007 is ringing
-- SIP/4010-00000007 answered SIP/test-trunk-00000006
-- Stopped music on hold on SIP/test-trunk-00000006
== Begin MixMonitor Recording SIP/test-trunk-00000006
-- Channel SIP/4010-00000007 joined 'simple_bridge' basic-bridge <9783064f-5799-4a29-a0b8-7848cde6f7b2>
-- Channel SIP/test-trunk-00000006 joined 'simple_bridge' basic-bridge <9783064f-5799-4a29-a0b8-7848cde6f7b2>
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**-- Channel SIP/4010-00000007: Started DTMF blind transfer.**
-- Started music on hold, class 'default', on channel 'SIP/test-trunk-00000006'
-- <SIP/4010-00000007> Playing 'pbx-transfer.gsm' (language 'ir')
-- Stopped music on hold on SIP/test-trunk-00000006
**-- Channel SIP/4010-00000007 left 'simple_bridge' basic-bridge <9783064f-5799-4a29-a0b8-7848cde6f7b2>**
**-- Channel SIP/test-trunk-00000006 left 'simple_bridge' basic-bridge <9783064f-5799-4a29-a0b8-7848cde6f7b2>**
**-- Executing [8000@from-internal-xfer-temp:1] Set("SIP/test-trunk-00000006", "__TRANSED=1") in new stack**
**-- Executing [8000@from-internal-xfer-temp:2] Goto("SIP/test-trunk-00000006", "from-internal,8000,1") in new stack**
-- Goto (from-internal,8000,1)
-- Executing [8000@from-internal:1] Macro("SIP/test-trunk-00000006", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/test-trunk-00000006", "TOUCH_MONITOR=1558867609.8") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/test-trunk-00000006", "AMPUSER=8000") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/test-trunk-00000006", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("SIP/test-trunk-00000006", "0?Set(REALCALLERIDNUM=8000)") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/test-trunk-00000006", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/test-trunk-00000006", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/test-trunk-00000006", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("SIP/test-trunk-00000006", "1?report") in new stack
-- Goto (macro-user-callerid,s,15)
-- Executing [s@macro-user-callerid:15] GotoIf("SIP/test-trunk-00000006", "0?continue") in new stack
-- Executing [s@macro-user-callerid:16] ExecIf("SIP/test-trunk-00000006", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
-- Executing [s@macro-user-callerid:17] Set("SIP/test-trunk-00000006", "__TTL=5") in new stack
-- Executing [s@macro-user-callerid:18] GotoIf("SIP/test-trunk-00000006", "1?continue") in new stack
-- Goto (macro-user-callerid,s,29)
-- Executing [s@macro-user-callerid:29] Set("SIP/test-trunk-00000006", "CALLERID(number)=8000") in new stack
-- Executing [s@macro-user-callerid:30] Set("SIP/test-trunk-00000006", "CALLERID(name)=8000") in new stack
-- Executing [s@macro-user-callerid:31] GotoIf("SIP/test-trunk-00000006", "0?cnum") in new stack
-- Executing [s@macro-user-callerid:32] Set("SIP/test-trunk-00000006", "CDR(cnam)=8000") in new stack
-- Executing [s@macro-user-callerid:33] Set("SIP/test-trunk-00000006", "CDR(cnum)=8000") in new stack
-- Executing [s@macro-user-callerid:34] Set("SIP/test-trunk-00000006", "CHANNEL(language)=ir") in new stack
-- Executing [8000@from-internal:2] Answer("SIP/test-trunk-00000006", "") in new stack
-- Executing [8000@from-internal:3] Macro("SIP/test-trunk-00000006", "blkvm-set,reset") in new stack
-- Executing [s@macro-blkvm-set:1] ExecIf("SIP/test-trunk-00000006", "0?Set(__BLKVM_CHANNEL=SIP/test-trunk-00000006)") in new stack
-- Executing [s@macro-blkvm-set:2] Set("SIP/test-trunk-00000006", "SHARED(BLKVM,SIP/test-trunk-00000006)=TRUE") in new stack
-- Executing [s@macro-blkvm-set:3] Set("SIP/test-trunk-00000006", "GOSUB_RETVAL=TRUE") in new stack
-- Executing [s@macro-blkvm-set:4] MacroExit("SIP/test-trunk-00000006", "") in new stack
-- Executing [8000@from-internal:4] ExecIf("SIP/test-trunk-00000006", "0?Set(_DIAL_OPTIONS=TtrM(auto-blkvm)M(auto-blkvm))") in new stack
-- Executing [8000@from-internal:5] Set("SIP/test-trunk-00000006", "__NODEST=8000") in new stack
-- Executing [8000@from-internal:6] Set("SIP/test-trunk-00000006", "QCIDPP=") in new stack
-- Executing [8000@from-internal:7] Set("SIP/test-trunk-00000006", "VQ_CIDPP=") in new stack
-- Executing [8000@from-internal:8] ExecIf("SIP/test-trunk-00000006", "0?Macro(prepend-cid,)") in new stack
-- Executing [8000@from-internal:9] Set("SIP/test-trunk-00000006", "QAINFO=") in new stack
-- Executing [8000@from-internal:10] Set("SIP/test-trunk-00000006", "VQ_AINFO=") in new stack
-- Executing [8000@from-internal:11] ExecIf("SIP/test-trunk-00000006", "0?Set(__ALERT_INFO=)") in new stack
-- Executing [8000@from-internal:12] Set("SIP/test-trunk-00000006", "QJOINMSG=") in new stack
-- Executing [8000@from-internal:13] Set("SIP/test-trunk-00000006", "VQ_JOINMSG=") in new stack
-- Executing [8000@from-internal:14] Set("SIP/test-trunk-00000006", "QRETRY=") in new stack
-- Executing [8000@from-internal:15] Set("SIP/test-trunk-00000006", "VQ_RETRY=") in new stack
-- Executing [8000@from-internal:16] Set("SIP/test-trunk-00000006", "QOPTIONS=t") in new stack
-- Executing [8000@from-internal:17] Set("SIP/test-trunk-00000006", "VQ_OPTIONS=") in new stack
-- Executing [8000@from-internal:18] Set("SIP/test-trunk-00000006", "QGOSUB=") in new stack
-- Executing [8000@from-internal:19] Set("SIP/test-trunk-00000006", "VQ_GOSUB=") in new stack
-- Executing [8000@from-internal:20] Set("SIP/test-trunk-00000006", "QAGI=") in new stack
-- Executing [8000@from-internal:21] Set("SIP/test-trunk-00000006", "VQ_AGI=") in new stack
-- Executing [8000@from-internal:22] Set("SIP/test-trunk-00000006", "QRULE=") in new stack
-- Executing [8000@from-internal:23] Set("SIP/test-trunk-00000006", "VQ_RULE=") in new stack
-- Executing [8000@from-internal:24] Set("SIP/test-trunk-00000006", "QPOSITION=") in new stack
-- Executing [8000@from-internal:25] Set("SIP/test-trunk-00000006", "VQ_POSITION=") in new stack
-- Executing [8000@from-internal:26] Gosub("SIP/test-trunk-00000006", "sub-record-check,s,1(q,8000,dontcare)") in new stack
-- Executing [s@sub-record-check:1] GotoIf("SIP/test-trunk-00000006", "4?initialized") in new stack
-- Goto (sub-record-check,s,10)
-- Executing [s@sub-record-check:10] NoOp("SIP/test-trunk-00000006", "Recordings initialized") in new stack
-- Executing [s@sub-record-check:11] ExecIf("SIP/test-trunk-00000006", "0?Set(ARG3=dontcare)") in new stack
-- Executing [s@sub-record-check:12] Set("SIP/test-trunk-00000006", "REC_POLICY_MODE_SAVE=FORCE") in new stack
-- Executing [s@sub-record-check:13] ExecIf("SIP/test-trunk-00000006", "1?Set(REC_STATUS=NO)") in new stack
-- Executing [s@sub-record-check:14] GotoIf("SIP/test-trunk-00000006", "1?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [s@sub-record-check:17] GotoIf("SIP/test-trunk-00000006", "0?sub-record-check,q,1") in new stack
-- Executing [s@sub-record-check:18] NoOp("SIP/test-trunk-00000006", "Generic q Recording Check - 8000 8000") in new stack
-- Executing [s@sub-record-check:19] Gosub("SIP/test-trunk-00000006", "recordcheck,1(dontcare,q,8000)") in new stack
-- Executing [recordcheck@sub-record-check:1] NoOp("SIP/test-trunk-00000006", "Starting recording check against dontcare") in new stack
-- Executing [recordcheck@sub-record-check:2] Goto("SIP/test-trunk-00000006", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [recordcheck@sub-record-check:3] Return("SIP/test-trunk-00000006", "") in new stack
-- Executing [s@sub-record-check:20] Return("SIP/test-trunk-00000006", "") in new stack
-- Executing [8000@from-internal:27] Set("SIP/test-trunk-00000006", "__CWIGNORE=TRUE") in new stack
-- Executing [8000@from-internal:28] ExecIf("SIP/test-trunk-00000006", "0?Playback(, )") in new stack
-- Executing [8000@from-internal:29] QueueLog("SIP/test-trunk-00000006", "8000,1558867609.8,NONE,DID,787878") in new stack
-- Executing [8000@from-internal:30] Set("SIP/test-trunk-00000006", "QAANNOUNCE=") in new stack
-- Executing [8000@from-internal:31] Set("SIP/test-trunk-00000006", "VQ_AANNOUNCE=") in new stack
-- Executing [8000@from-internal:32] Set("SIP/test-trunk-00000006", "QMOH=") in new stack
-- Executing [8000@from-internal:33] Set("SIP/test-trunk-00000006", "VQ_MOH=") in new stack
-- Executing [8000@from-internal:34] ExecIf("SIP/test-trunk-00000006", "0?Set(__MOHCLASS=)") in new stack
-- Executing [8000@from-internal:35] ExecIf("SIP/test-trunk-00000006", "0?Set(CHANNEL(musicclass)=)") in new stack
-- Executing [8000@from-internal:36] Set("SIP/test-trunk-00000006", "QMAXWAIT=") in new stack
-- Executing [8000@from-internal:37] Set("SIP/test-trunk-00000006", "VQ_MAXWAIT=") in new stack
-- Executing [8000@from-internal:38] Set("SIP/test-trunk-00000006", "QUEUENUM=8000") in new stack
-- Executing [8000@from-internal:39] Set("SIP/test-trunk-00000006", "QUEUEJOINTIME=1558867632") in new stack
-- Executing [8000@from-internal:40] Set("SIP/test-trunk-00000006", "reza=") in new stack
-- Executing [8000@from-internal:41] Queue("SIP/test-trunk-00000006", "8000,t,,,,,,,,") in new stack
--- **** ENTER_QUEUE 8000--SIP/test-trunk-00000006
[2019-05-26 15:17:12] WARNING[5188][C-00000003]: res_odbc.c:550 ast_odbc_print_errors: SQL Execute returned an error: 42S22: [MySQL][ODBC 5.1 Driver][mysqld-5.5.5-10.1.38-MariaDB]Unknown column 'data' in 'field list'
[2019-05-26 15:17:12] WARNING[5188][C-00000003]: res_odbc.c:445 ast_odbc_prepare_and_execute: SQL Execute error -1!
-- Started music on hold, class 'default', on channel 'SIP/test-trunk-00000006'
-- Stopped music on hold on SIP/test-trunk-00000006 == Spawn extension (from-internal, 8000, 41) exited non-zero on 'SIP/test-trunk-00000006'
-- Executing [h@from-internal:1] Macro("SIP/test-trunk-00000006", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] NoOp("SIP/test-trunk-00000006", " ----- 420 ----- 8000 ----- SIP/test-trunk-00000006 ----- SIP ------ macro-hangupcall ----- ----- 25 ----- ANSWERED ") in new stack
-- Executing [s@macro-hangupcall:2] GotoIf("SIP/test-trunk-00000006", "0?redis:start") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] ExecIf("SIP/test-trunk-00000006", "0?UserEvent(outgoing,8000::ANSWERED)") in new stack
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/test-trunk-00000006", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] ExecIf("SIP/test-trunk-00000006", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [s@macro-hangupcall:10] Hangup("SIP/test-trunk-00000006", "") in new stack
== Spawn extension (macro-hangupcall, s, 10) exited non-zero on 'SIP/test-trunk-00000006' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/test-trunk-00000006'
**-- SIP/test-trunk-00000006 Internal Gosub(hdlr3,s,1) start**
-**- Executing [s@hdlr3:1] Verbose("SIP/test-trunk-00000006", "0, Executed First") in new stack**
**Executed First**
**-- Executing [s@hdlr3:2] Return("SIP/test-trunk-00000006", "") in new stack**
**== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/test-trunk-00000006'**
-- SIP/test-trunk-00000006 Internal Gosub(hdlr3,s,1) complete GOSUB_RETVAL=
== MixMonitor close filestream (mixed)
== End MixMonitor Recording SIP/test-trunk-00000006
== MixMonitor close filestream (mixed)
== End MixMonitor Recording SIP/test-trunk-00000006
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