I am struggling to work out how to get call-limit and busy limit to work in my application. What I am trying to achieve I thought was a pretty simple task. When an extension is on a call and some else calls them the call is processed as being “BUSY” so can go to busy voicemail or similar. But for the life of me I cant get it to work.
The closest I have gotten is when I set call-limit to 1 and then when I make a call to an extension which is on the phone, I get their busy voicemail message which is what I want. But the problem with this is the user then cant transfer a call as their call-limit is set to 1. I have tried busy-limit but that seems to be ignored.
Can any1 offer some assistance as what may be going wrong.
By the way I am using Asterisk 1.4.18.
Thanks in advance.
Daniel.