I am new to Asterisk and looking to develop a web/telephony application.
I would like to setup and inbound IVR type service where users can securely log into a website and update their individual IVR responses.
I can see that this could be implemented by having the website store the user prefs in a db then have the dialplan access the db via AGI or similar and perform a custom handling of the call.
I would expect for performance reasons to located the db on the asterisk box and not the webserver?
Is this the best way to achieve integration between a website and an asterisk box or should I somehow be integrating the AMI ?
Thanks in advance…