7970 won't register

Asterisk Asterisk Support
1

I’m sure this has been a problem a million times, and I’ve been through the posts on here, but I can’t find any solutions that fix my problem.

The phone boots, connects to TFTP and downloads the config just fine, it just never registers.

I can use same sip login fine from X-lite

I turned SIP Debug on, and you the output can be seen here pastebin.ca/1952241

Any help would be greatly appreciated, I’ve wasted days on this now.

Thanks

Ben

Model CP-7970G
Load File: SIP70.8-3-1S

ASterisk config…

[001]
deny=0.0.0.0/0.0.0.0
secret=pass0001 ;have triedpassword=pass0001
dtmfmode=rfc2833
canreinvite=no
context=from-internal
host=dynamic
type=friend
nat=yes
port=5060
qualify=yes
callgroup=
pickupgroup=
dial=SIP/001
accountcode=
mailbox=001@device
permit=0.0.0.0/0.0.0.0
callerid=device <001>
call-limit=50
faxdetect=no

2

Asterisk is asking the Cisco to send a user and password. The Cisco appears not to be seeing that response, or is still not providing the user and password.

3

Did this ever get fixed?

I have a similar problem - new Asterisk install, 7970’s won’t register.

Latest SIP software in the phones - 70.9-1-1

I am new to Asterisk - I’ve managed to get the phones upgraded, but they just won’t register. I’ve followed the 7970 Asterisk video tutorial and obeyed - but no joy.

Any help appreciated!

4

This is now fixed for us.

I got an Asterisk guru in to properly define the extensions in Asterisk.

We also found that 9.1.1 firmware for 7970 won’t work for Asterisk - we went back to 8.5.4.

Phones now register reliably. Thanks to all.