Voicemail not found in context

The app_voicemail_imap.so module is still being loaded as well. It needs to not be.

OK hmmm. It isn’t running but I guess it is a problem it is loading.

In modules.conf under [global] I have noload=app_voicemail.imap.so

I have done core restart now. Is there anything else I can try?

The first dot should be underscore.

Sorry, it is! Typo on here! :face_in_clouds:

So, what is the new output of “module show like voicemail”?

app_voicemail_imap.so still shows as loaded but not running.

I don’t know if anything is useful here but when I reload this is what I get:

[Jul 1 19:29:24] NOTICE[279953]: res_config_ldap.c:1832 parse_config: No directory user found, anonymous binding as default.
[Jul 1 19:29:24] ERROR[279953]: res_config_ldap.c:1858 parse_config: No directory URL or host found.
[Jul 1 19:29:24] NOTICE[279953]: res_config_ldap.c:1776 reload: Cannot reload LDAP RealTime driver.
[Jul 1 19:29:24] NOTICE[279953]: cdr.c:4524 cdr_toggle_runtime_options: CDR simple logging enabled.
[Jul 1 19:29:24] NOTICE[279956]: sorcery.c:1348 sorcery_object_load: Type ‘system’ is not reloadable, maintaining previous values
[Jul 1 19:29:24] WARNING[279953]: res_phoneprov.c:1233 get_defaults: Unable to find a valid server address or name.
[Jul 1 19:29:24] NOTICE[279297]: chan_mgcp.c:4688 reload_config: Unable to load config mgcp.conf, MGCP disabled
[Jul 1 19:29:24] ERROR[279953]: ari/config.c:312 process_config: No configured users for ARI
[Jul 1 19:29:24] NOTICE[279953]: cel_custom.c:92 load_config: No mappings found in cel_custom.conf. Not logging CEL to custom CSVs.
[Jul 1 19:29:24] NOTICE[279953]: app_queue.c:9286 reload_queue_rules: queuerules.conf has not changed since it was last loaded. Not taking any action.

Is there another line in modules.conf which explicitly loads app_voicemail_imap.so? Are you actually restarting Asterisk after making these changes?

There is no other line which explicitly loads it, but there is autoload=yes. When I ignore that, it does the output that we want in module show like voicemail with just app_voicemail.so showing as running, but now the phones don’t work.

I am using core restart now to restart after making these changes.

The noload lines should be under the modules section, not global.

IT WORKS!!!

Oh thank you all for your patience and help. I can imagine it is not easy to troubleshoot someone who isn’t familiar at all.

Thank you thank you thank you!

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