Voicemail does not record the first 3 - 5 seconds

Hello,

Our voicemail has started to leave off the first 3 - 5 seconds from the start of a voicemail, we then get the rest of the voicemail. We are running Asterisk 1.0.9 pid = 3061. Any help would be great.

Thanks,
Andy

Are you realy running 1.0.9 ?

anyway make sure that you have an Answer() before any voicemail bits , But I would also look at disk space and the like, Might be worth looking at top when a message is being recorded.

Ian

[quote=“ianplain”]Are you realy running 1.0.9 ?

anyway make sure that you have an Answer() before any voicemail bits , But I would also look at disk space and the like, Might be worth looking at top when a message is being recorded.

Ian[/quote]

Ian,

Yes we are running that version. I did a check of the hard drive space and the most being used of the 3 hard drives was 42%. We also cleared the swap memory as well. We are still getting the same result of the first 3 seconds not being recorded on voicemail messages.