I have one server on Static IP(public IP) in my office premises. The same IVR system is working very well without any issues.
Its having good voice quality as well. I m using 16 bit linear samples, mono, 8000Hz sample rate, PCM recoded .wav files. Its working fine.
But when I try to play the same IVR on othe server having following scenario :
there are so much voice distortion. The IVR voice is not at all audible. Its choppy and soooo much disturbance is there.
The server info :
Intel Xeon ® E5410, 2.33GHz
2 mbps internet connection.
Not using telephony cards. SIP Trunk is used
what more information is required ?
Note : If I play asterisk sound files like :
It sounds properly without any issue. It plays with good quality.
please guide for this issue.