Hi All,
When i receive the call , i see my own Trunk ID, but it doesn’t show the number of people who are calling me.
Please help me on this. What should i do so that i can see the number people are calling me from.
Thanks
Hi All,
When i receive the call , i see my own Trunk ID, but it doesn’t show the number of people who are calling me.
Please help me on this. What should i do so that i can see the number people are calling me from.
Thanks
You need to supply more information, or nobody is able to help you.
Where do you see your own number? Generally, Master.csv should contain everything you need, .
Master.csv does’t get written until the call ends.
On re-reading several times, I think they are saying they are not receiving caller ID. That is because one of:
We need to know which channel technology is being used.
We need protocol traces confirming that the upstream system is actually sending it, and how.
We need the channel driver configuration files.
If none of those show the problem, we will need the dialplan.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.