Unable to connect to remote asterisk

Asterisk Asterisk Support
1

Hello,

I have a problem related to the Asterisk CLI, when I enter “asterisk -rvvvvvvvvvvvvvv”, it cannot display the Asterisk CLI and instaed, I have this message “Unable to connect to remote asterisk (does /var/run/asterisk.ctl exist?).”

When I check with “locate asterisk.ctl”, it is indeed in the repertory “/var/run/”.

So after searching I have found we can enter “ps -A | grep asterisk” in order to find an asterisk “ghost” running and then kill it, and I have found:

1474 ? 00:00:14 asterisk 1615 pts/3 00:00:13 asterisk 31411 ? 00:00:00 safe_asterisk 31414 ? 01:08:53 asterisk

I don’t know if it’s the case and which one of these I should kill?
Otherwise, is there an other way to fix my problem?

Thank you in advance!

2

Probably the most common cause if this is a permissions problem, rather than a ghost Asterisk, but the Asterisk with the large CPU time is clearly the real Asterisk.

Also, before trying to kill it, try “service asterisk stop”.

3

asterisk should not run more than once on the system

root@SRV-B:/etc/asterisk# ps ax | grep asterisk
29625 ?        Ssl    0:06 /usr/sbin/asterisk -p -U asterisk
29626 ?        S      0:00 astcanary /var/run/asterisk/alt.asterisk.canary.tweet.tweet.tweet 29625
29739 pts/0    S+     0:00 grep --color=auto asterisk

Try Restarting asterisk on the system and try again

4

Even though I restart Asterisk, I have the same problem, but I can access to the CLI by taping “asterisk -cvvvvvv”.