Transfering calls takes transferrer CID

Right now I have our CRM (Maximizer) accept incoming calls. Problem is when the receptionist sends calls to individual extensions, * sends the Caller ID of the receptionist (Transferer) instead of the external Caller ID from the inbound caller.

Am I missing something in my * configuration?

Don’t define a CID for the receptionist extension.

What if the receptionist makes an internal call? Will it register what her ext is?

Yes. The CID option is used to override a CID that is passed throught this extension.

Perfect! That is exactly what I was looking for. Thanks!

Great :smile: