Survey IVR

Asterisk Asterisk Support
1

Hi there,

I am working on survey IVR

I have made a test survey. for that i created a file and placed it on /var/spool/asterisk/outgoing

file content:

Channel: DAHDI/g1/XXXXXXXXX (number which i need to dial)
MaxRetries: 5
Retrytime: 100
WaitTime: 45
Context: test-auto-ivr
Extension: 111
Priority: 1

Dialplan:

exten => 111,1,Answer()
exten => 111,2,Playback(demo-congrats)

Now, what happening, I am looking at CLI, when my phone rings, before answering, play music get started, and if I answer the call after like 2 or 3 ring, most of the part of playback music played already.
I want to start music after the call get answered. I am not sure why it is playing it at the time of rining.

Also let me know if there is any opensource software for IVR survey.

Thanks,

Sohaib Khan

2

You don’t have answer supervision on the line, or you have’t configure dahdi to use it. In the former case, you will have to talk to the network operator.