We are using Asterisk 13.17.1, and uses 2wav2mp3 to record the call recording into stereo. The recordings has Multi Track, but both track has customer and agent recording instead of only having agent leg in one and customer leg in another. Any help pelase.

Try replacing ‘-m’ (‘mix’) with ‘-M’ (‘merge’)

Stereo recording with Multi track

pauljeyasingh March 11, 2021, 7:09pm 11

Please ignore, Got it working.