Some IAX issue I encountered just now

So I am part of this community called NPSTN (which is a telephone collector’s network, for which I am a system administrator voluntarily) and I was referred here.

Whenever I make a random call to someone on a hosted server we have, there is always issues when placing the call, as the number entered will stall and ultimately fail. However, calls to other servers not connected to the hosted server will proceed as though nothing will happen. I must note that calls will sometimes go through, sometimes… they don’t.

Also, apologies as this is my first time reporting a bug.

Attached are the readout from the console on my specific server.

[2021-05-19 16:38:37] WARNING[25419]: chan_iax2.c:3572 __attempt_transmit: Max retries exceeded to host Secret IP on IAX2/SECRET IP-821 (type = 12, subclass = 35, ts=45, seqno=1)
[2021-05-19 16:38:37] WARNING[25420]: chan_iax2.c:3572 __attempt_transmit: Max retries exceeded to host Secret IP on IAX2/SECRET IP-821 (type = 6, subclass = 9, ts=82, seqno=2)
[2021-05-19 16:38:37]     -- Hungup 'IAX2/SECRET IP-821'
[2021-05-19 16:38:37]   == Everyone is busy/congested at this time (1:0/0/1)
[2021-05-19 16:38:37]     -- Executing [start@dialnpstn:12] Goto("Local/<secret>@dtdest-0000000f;2", "npstn-CHANUNAVAIL,1") in new stack
[2021-05-19 16:38:37]     -- Goto (dialnpstn,npstn-CHANUNAVAIL,1)
[2021-05-19 16:38:37]     -- Executing [npstn-CHANUNAVAIL@dialnpstn:1] Gosub("Local/<secret>@dtdest-0000000f;2", "linereorder,s,1()") in new stack
[2021-05-19 16:38:37]     -- Executing [s@linereorder:1] Progress("Local/<secret>@dtdest-0000000f;2", "") in new stack
[2021-05-19 16:38:37]     -- Executing [s@linereorder:2] Set("Local/<secret>@dtdest-0000000f;2", "loop=yes") in new stack
[2021-05-19 16:38:37]     -- Executing [s@linereorder:3] Playback("Local/<secret>@dtdest-0000000f;2", "custom/reorder_loop,noanswer") in new stack
[2021-05-19 16:38:37]     -- <Local/<secret>@dtdest-0000000f;2> Playing 'custom/reorder_loop.ulaw' (language 'en')
[2021-05-19 16:38:37]     -- Local/<secret>@dtdest-0000000f;1 is making progress passing it to Local/<secret>@dtroute-0000000e;2
[2021-05-19 16:38:37]     -- Local/<secret>@dtroute-0000000e;1 is making progress passing it to DAHDI/i2/2248-8
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:37] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:10199 socket_process_helper: Undecodable frame received from 'SECRET IP'
[2021-05-19 16:38:38] WARNING[25417]: chan_iax2.c:1205 iax_error_output: Information element length exceeds message size```

Any advice I should take or consider? This is using MD5 encryption, btw.

Wrong Password? You need to show the configuration in order to see what could fail.