I’m trying to make a simple inbound system.
Customers will call from outside network from their phones.
They will call our number 4440123.
And we have 2 agents(1000 and 1001) waiting for calls.
I first just tried to forward the call to one of them.
But when I call 4440123 from my cellphone, I always get the following error:
Call ‘’ from extension to '4440123’rejected because extension not found
My sip.conf and extensions.conf is:
exten => 4440123,1,Answer()
exten => 4440123,n,Wait(1)
exten => 4440123,n,Dial(SIP/1000,5)
By the way 4440123 is a PRI number.
Thanks in advance.