Set Language on inboundCall

Asterisk Asterisk Support
1

Hey Guys,

Not shure if I’m right here on this category but I need your help if possible.

So I’m sys-admin at an austrian company where we use freepbx (2.11) on top of an an asterisk (10.12.1). So we talk german in the most of cases. But my boss wants the asterisk to decide automatically on incoming callerid number which language to choose for the IVR. (we have both - english and german soundfiles for this)

So I’m not really shure if this is possible - my searches on google went into hell :frowning:

I would be pleased if you can help me on this.

Thanks in advance and have a nice day :wink:

2

It is possible to this in Asterisk, as long as you have a valid, complete, caller ID: use “ex-girlfriend logic” or do explicit tests on ${CALLERID(num), at the start of the context that handles incoming calls, and set CHANNEL(language).

You will need to ask on wwww.freepbx.org/forums if you want to find out how to do it in FreePBX.

3

Hi David,

Thanks for your quick reply and for the hint :smile:

I’ll try to get an answer in the freepbx forum.

Have a nice day :smile: