Is it possible to send a ringing call to voice mail?
Problem: The extension is ringing, the user sees who it is and does not want to answer the call. i want to create a button to send that call to voice mail immediately, and stop the extension from ringing.
Is there a feature such as this on some models of phone?
Can I get control of the ringing extension in the dial plan so I can interface with a screen to create a software button to send the call somewhere else?
Is the solution as easy as ringing the extension for 3 seconds, then returning to the dial plan and running an app that checks my software button, and if no button pressed, ring again for 3 seconds until I hit my 30 second max? If I ring for 3 seconds, am I guaranteed to actually get a ring, or could that 3 seconds be the silence between rings?
Can the dial plan have two logical concurrent paths? Could I execute the command to ring the extension for 30 seconds, then immediately go to the next command so I can check the “send to voice mail” button? I’m not sure, but I thought the dial plan executed sequentially with each command needing to complete before the next command would start.
Thanks in advance for your help,