Hi, if any user put the call on hold via his phone then is there any way to get that event on asterisk ami ?
Did you try the Hold event ?
https://wiki.asterisk.org/wiki/display/AST/Asterisk+20+ManagerEvent_Hold
When first asked, I had a look at the code, and my impression was that, to get the event, you had to lose the ability for it to be handled by the other channel, so no music on hold.
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