Recording played after 1 hour

Hi,
I am new at asterisk. I need to cancel a recording that is played after 1 hour on a call.
Can you please assist?

Thank you!

Could you please explain in more detail.

At the moment I can interpret this as that you have a very long recorded announcement and want to truncate it (easiest way is just to record it at the desired length), or that you have explicitly requested a time limit on the call with the L option,in which the easiest way is to remove the L option from the Dial in your dialplan.

Please change your subject to reflect the actual questionj.

Yes i can explain.
when i make a call, after 1 hour exactly, i hear a recording that says “you reached 1 hour call”.

i would like to cancel it.

Thank you.

Please supply your dialplan, as Asterisk will not do this unless it has been instructed, fairly explicitly, to do this, so it is a question of removing something that your dialplan’s author added.

NB, If you are using FreePBX, please use https://community.freepbx.org/ as we do not know what they put in their dialplans.

Of course, it might be a service provider that is generating the message, in which case you need to contact them.

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