Record incoming external calls

[jpftc]

Greetings everyone!

I’m starting in the world of Asterisk, my doubt is about incoming external calls.

I need to manipulate the “dialplan” of these calls, with an outgoing call, I can manipulate the dialplan through the file “extensions_custom.conf” that is in “/ etc / asterisk”, however with incoming calls I don’t know how to do it.
Can someone help me?

Thanks in advance!

[a4business]

Hi jpftc!

Starting the world of Asterisk is better from scratch, i.e. clear
installation without any GUI (FreePBX) on top ( seems extensions_custom.conf
is used by FreePBX ? )
in any case, before opening the world, always good to do some homework by
reading this: https://wiki.asterisk.org/wiki/display/AST/Dialplan

My help could be copy/paste mentioned manual,  but in brief:

Incoming calls usually comes to dialplan from  endpoints, each endpoint 

has a ‘context’ option, this context is a section in your dialplan ( it can
be placed in any file, but must be included into
/etc/asterisk/extensions.conf directly, or via other includes).
Write you context dialplan

[my-context]
exten => _X.,1,Answer()
exten => _X.,n,Playback(demo-congrats)

and put option for peer :

context=my-context

finally, reload dialplan by :
rasterisk -rx ‘dialplan reload’

and reload peers profiles:

rasterisk -rx 'sip reload'

or
rasterisk -rx ‘pjsip reload’

next - make a call by monitoring logs to see results.

[david551]

This appears to be a FreePBX question, for which you want https://community.freepbx.org/ for help.

Asterisk makes no distinction between internal and external calls except that imposed by the user, or GUI provider, dialplan.