Queue Penalties


#1

I’m having an issue testing a Queue with Penalties.

I have extension 101,0 and extension 102,3 but both extensions ring at the same time?
Any ideas?

[601] announce-frequency=30 announce-holdtime=once announce-position=yes answered_elsewhere=1 autofill=no eventmemberstatus=no eventwhencalled=no joinempty=yes leavewhenempty=no maxlen=0 memberdelay=0 penaltymemberslimit=0 periodic-announce-frequency=0 queue-callswaiting=queue-callswaiting queue-thankyou=queue-thankyou queue-thereare=queue-thereare queue-youarenext=queue-youarenext reportholdtime=no retry=5 ringinuse=yes servicelevel=60 strategy=ringall timeout=15 timeoutpriority=app timeoutrestart=no weight=0 wrapuptime=0 member=Local/101@from-queue/n,0,Receptionist,hint:101@ext-local member=Local/102@from-queue/n,3,AA Pre-Employment,hint:102@ext-local


#2

Try using strategy = rrmemory (or another type of strategy).