Hi all, i’m building some queue reporting mainly around PAUSE and UNPAUSE.
I noticed something that i was wondering is standard behavior or something else:
When we issue a PauseQueueMember() (without specifying a queue), the queue log writes:
But what i have noticed is that at just about the same time there is another entry for each specific queue, like:
"UNPAUSE" with the agent "SIP/XXXX" and a queuename "SuportQueueXXX"
"UNPAUSE" with the agent "SIP/XXXX" and a queuename "SuportQueueYYY"
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Is this double entry system part of the default behavior of Asterisk (1.8.21.0)?
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Because then it would only be necessary to report on the PAUSE events, correct?
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Can anyone confirm that excluding the “UNPAUSEALL” or “PAUSEALL” data is a reliable way to report pause activity, since the queue-specific UNPAUSE and PAUSE events are captured moments later?