Hi all, i’m building some queue reporting mainly around PAUSE and UNPAUSE.
I noticed something that i was wondering is standard behavior or something else:
When we issue a PauseQueueMember() (without specifying a queue), the queue log writes:
But what i have noticed is that at just about the same time there is another entry for each specific queue, like:
"UNPAUSE" with the agent "SIP/XXXX" and a queuename "SuportQueueXXX" "UNPAUSE" with the agent "SIP/XXXX" and a queuename "SuportQueueYYY"
Is this double entry system part of the default behavior of Asterisk (126.96.36.199)?
Because then it would only be necessary to report on the PAUSE events, correct?
Can anyone confirm that excluding the “UNPAUSEALL” or “PAUSEALL” data is a reliable way to report pause activity, since the queue-specific UNPAUSE and PAUSE events are captured moments later?