I have a very simple Asterisk 16.0.0 on Ubuntu 18.04 setup. I have just two phone numbers from a SIP provider that I’m matching directly in my extensions.conf without any wildcards. Each of these extensions is basically -
That’s all I’m doing in extensions.conf.
I’ve enabled unanswered call logging for my CDR in cdr.conf, and I don’t have any ring groups or internal extensions to dial.
My questions are -
I’m seeing multiple entries per call in my CDR (Master.csv). Sometimes calls have just one entry, and sometimes they have several (up to ten or twelve) entries. Some of them are marked “NO ANSWER” and some of them are marked “FAILED.” Can someone here shed some light on why this is happening? Most of my Google-ing seems to indicate that ring groups lead to multiple entries, but like I said before I don’t have any ring groups set up.
When I call one of the two numbers from my own phone, I don’t hear a ringing sound. Is this normal behavior? Again other posts seem to indicate configuring hold_music = RING on FreePBX or configuring certain settings on Ring Groups, neither of which are applicable in my case. Any insights on this?
Thank you very much! My setup is sparse because I’m a student just getting the hang of Asterisk, and am not someone in IT with several hundred phones to manage. Thanks for reading!