i have a very big problem ,
i have an ivr system===>if press 1 ======> queue number 30 =======> music on hold untill some one rpely the call
here is above my scenario which i have .
my problem is , which happened after using fop2 is ,
assume some one reached queue 30 and queued at waiting for a short ime on MOH then leaved before anyone reply him ,
i note that the dhahdi cahannel still active for long time , and the queue phone still ringing !!!11
this is a big problem , ===> the caller leaved and close the call but in my fop2 it seems that the caller still calling and the phones inside the queue still ringing !!!
now asume after all of that , someone of the phones in queue replied this call which its caller has leaved long time ago ,
we hear this annoying sound >
another horrible issue :
at elatsix cdr report , it record the call as being recived call !!! not missed call !!! which really bad issue .
ive recorded this sound and uploaded it , and wish to help what is the cause of this problem
here is the sound file link :
here is the view from fop2 , it still active although the caller ended the call from his side >
here uis my system config :
with my best regards