Hello,
We have problem with incoming call, the call is processed to sip peer, sip peer answers the call, but the calling person did not hear the answer of the phone. Only strange message I have noticed in debug is ‘no samples for alawtolin’. The debug information is listed below:
[WOOMERA] Receive Message: {default} [localhost/42420]
EVENT INCOMING w3g1
Unique-Call-Id: w3g1-845997813-22800096
Remote-Number: 841523710
Remote-Name:
Protocol: BRI
User-Agent: sangoma_mgd
Local-Number: 2050
Channel-Name: g2/5
Trunk-Group: 2
Presentation: 0
Screening: 3
RDNIS:
[WOOMERA] Receive Message: {default} [localhost/42420]
EVENT HELLO Sangoma Media Gateway
Supported-Protocols: TDM
Version: v1.33
Remote-Address: 127.0.0.1
Remote-Port: 53038
Raw-Format: ALAW
[WOOMERA] Send Message: {default} [localhost/42420]
PROCEED w3g1-845997813-22800096
Unique-Call-Id: w3g1-845997813-22800096
[WOOMERA] Receive Message: {default} [localhost/42420]
200 w3g1-845997813-22800096 PROCEED OK
Unique-Call-Id: w3g1-845997813-22800096
[WOOMERA] Send Message: {default} [localhost/42420]
MEDIA w3g1-845997813-22800096
Raw-Audio: 127.0.0.1:10013
Request-Audio: Raw
Unique-Call-Id: w3g1-845997813-22800096
[WOOMERA] Receive Message: {default} [localhost/42420]
200 MEDIA OK
Unique-Call-Id: w3g1-845997813-22800096
[WOOMERA] Receive Message: {default} [localhost/42420]
EVENT MEDIA w3g1 AUDIO
Unique-Call-Id: w3g1-845997813-22800096
Raw-Audio: 127.0.0.1:9472
Call-ID: w3g1
Raw-Format: PCM-16
DTMF: InBand
[WOOMERA] HW DTMF not supported w3g1-845997813-22800096
e[1;30;40m – e[0;37;40mExecuting [2050@sip:1] e[1;36;40mSete[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40mCDR(userfield)=INe[0;37;40m”) in new stack
e[1;30;40m – e[0;37;40mExecuting [2050@sip:2] e[1;36;40mSete[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40mCDR(accountcode)=TEOe[0;37;40m”) in new stack
e[1;30;40m – e[0;37;40mExecuting [2050@sip:3] e[1;36;40mAGIe[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40mfv-call-center.phpe[0;37;40m”) in new stack
e[1;30;40m – e[0;37;40mLaunched AGI Script /var/lib/asterisk/agi-bin/fv-call-center.php
e[1;30;40m – e[0;37;40mAGI Script fv-call-center.php completed, returning 0
e[1;30;40m – e[0;37;40mExecuting [2050@sip:4] e[1;36;40mGotoIfe[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40m0?10e[0;37;40m”) in new stack
e[1;30;40m – e[0;37;40mExecuting [2050@sip:5] e[1;36;40mSete[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40mMONITOR_FILENAME=/var/spool/asterisk/q/QSAMPLE-1224588363.745e[0;37;40m”) in new stack
e[1;30;40m – e[0;37;40mExecuting [2050@sip:6] e[1;36;40mMonitore[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40mwav|/var/spool/asterisk/q/QSAMPLE-1224588363.745|me[0;37;40m”) in new stack
e[1;30;40m – e[0;37;40mExecuting [2050@sip:7] e[1;36;40mQueuee[0;37;40m(“e[1;35;40mWOOMERA/g2/5-4da8e[0;37;40m”, “e[1;35;40minfotela1|rtT|||300e[0;37;40m”) in new stack
[Oct 21 14:26:03] e[1;31;40mWARNINGe[0;37;40m[1346]: e[1;37;40mtranslate.ce[0;37;40m:e[1;37;40m175e[0;37;40m e[1;37;40mframeine[0;37;40m: no samples for alawtolin
e[1;30;40m – e[0;37;40moutgoing agentcall, to agent ‘101’, on 'Local/215@sip-64f5,1’
e[1;30;40m – e[0;37;40mExecuting e[1;36;40mSysteme[0;37;40m(“e[1;35;40mLocal/215@sip-64f5,2e[0;37;40m”, “e[1;35;40m/opt/fv/callstart 1224588363.747 841523710 215 sip START 1>/dev/null 2>/dev/nulle[0;37;40m”)
e[1;30;40m – e[0;37;40mExecuting e[1;36;40mSete[0;37;40m(“e[1;35;40mLocal/215@sip-64f5,2e[0;37;40m”, “e[1;35;40mINCEXTEN=841523710e[0;37;40m”)
e[1;30;40m – e[0;37;40mExecuting e[1;36;40mDiale[0;37;40m(“e[1;35;40mLocal/215@sip-64f5,2e[0;37;40m”, “e[1;35;40mSIP/215|60|rtwWe[0;37;40m”)
e[1;30;40m – e[0;37;40mCalled 215
e[1;30;40m – e[0;37;40mAgent/101 is ringing
e[1;30;40m – e[0;37;40mSIP/215-0821cc28 is ringing
[WOOMERA] Send Message: {default} [localhost/42420]
ACCEPT w3g1-845997813-22800096
Raw-Audio: 127.0.0.1:10013
Request-Audio: Raw
Unique-Call-Id: w3g1-845997813-22800096
[WOOMERA] Receive Message: {default} [localhost/42420]
200 ACCEPT OK
Unique-Call-Id: w3g1-845997813-22800096
e[1;30;40m – e[0;37;40mRemote UNIX connection
e[1;30;40m – e[0;37;40mRemote UNIX connection
e[1;30;40m – e[0;37;40mRemote UNIX connection disconnected
e[1;30;40m – e[0;37;40mRemote UNIX connection
e[1;30;40m – e[0;37;40mRemote UNIX connection
e[1;30;40m – e[0;37;40mRemote UNIX connection disconnected
e[1;30;40m – e[0;37;40mRemote UNIX connection disconnected
e[1;30;40m – e[0;37;40mRemote UNIX connection disconnected
e[1;30;40m – e[0;37;40mSIP/215-0821cc28 answered Local/215@sip-64f5,2
e[1;30;40m – e[0;37;40mAgent/101 answered WOOMERA/g2/5-4da8
[WOOMERA] +++ANSWER WOOMERA/g2/5-4da8
[WOOMERA] Send Message: {default} [localhost/42420]
Thank you,
Martin