Hi Guys,
I have a problem, when I dial an invalid number - I hear nothing and then get hung up. the logs show that the system IS playing prompts but I cant hear them:
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [6632@from-internal:1] ResetCDR(“SIP/4155-000000e6”, “”) in new stack
– Executing [6632@from-internal:2] NoCDR(“SIP/4155-000000e6”, “”) in new stack
– Executing [6632@from-internal:3] Wait(“SIP/4155-000000e6”, “1”) in new stack
– Executing [6632@from-internal:4] Playback(“SIP/4155-000000e6”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,n
oanswer”) in new stack
– <SIP/4155-000000e6> Playing ‘silence/1.slin’ (language ‘en’)
– <SIP/4155-000000e6> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
– <SIP/4155-000000e6> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
– Executing [6632@from-internal:5] Wait(“SIP/4155-000000e6”, “1”) in new stack
– Executing [6632@from-internal:6] Congestion(“SIP/4155-000000e6”, “20”) in new stack
== Spawn extension (from-internal, 6632, 6) exited non-zero on ‘SIP/4155-000000e6’
– Executing [h@from-internal:1] Macro(“SIP/4155-000000e6”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/4155-000000e6”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing [s@macro-hangupcall:4] GotoIf(“SIP/4155-000000e6”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,7)
– Executing [s@macro-hangupcall:7] GotoIf(“SIP/4155-000000e6”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] Hangup(“SIP/4155-000000e6”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/4155-000000e6’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/4155-000000e6’
I checked if the file exists and it does:
[root@spbx en]# pwd
/var/lib/asterisk/sounds/en
[root@spbx en]# ls -l cannot-complete-as-dialed*
-rw-rw-r-- 1 asterisk asterisk 20800 Dec 26 10:01 cannot-complete-as-dialed.alaw
-rw-rw-r-- 1 asterisk asterisk 20800 Dec 26 10:02 cannot-complete-as-dialed.g722
-r–rw-r-- 1 asterisk asterisk 2600 Dec 26 10:02 cannot-complete-as-dialed.g729
-rw-rw-r-- 1 asterisk asterisk 4290 Dec 26 10:01 cannot-complete-as-dialed.gsm
-r–rw-r-- 1 asterisk asterisk 15600 Dec 26 10:04 cannot-complete-as-dialed.siren14
-r–rw-r-- 1 asterisk asterisk 10400 Dec 26 10:03 cannot-complete-as-dialed.siren7
-rw-rw-r-- 1 asterisk asterisk 83200 Dec 26 10:03 cannot-complete-as-dialed.sln16
-rw-rw-r-- 1 asterisk asterisk 20800 Dec 26 10:00 cannot-complete-as-dialed.ulaw
-rw-rw-r-- 1 asterisk asterisk 41644 Dec 26 10:00 cannot-complete-as-dialed.wav
In a different scenario though, I hear system prompts no problem. (voicemail, IVR menu and conferencing as the example below…)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [4444@from-internal:1] Macro(“SIP/4155-000000e9”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/4155-000000e9”, “AMPUSER=4155”) in new stack
– Executing [s@macro-user-callerid:2] GotoIf(“SIP/4155-000000e9”, “0?report”) in new stack
– Executing [s@macro-user-callerid:3] ExecIf(“SIP/4155-000000e9”, “1?Set(REALCALLERIDNUM=4155)”) in new stack
– Executing [s@macro-user-callerid:4] Set(“SIP/4155-000000e9”, “AMPUSER=4155”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/4155-000000e9”, “AMPUSERCIDNAME=Ori Aldubi (H)”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/4155-000000e9”, “0?report”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/4155-000000e9”, “AMPUSERCID=4155”) in new stack
– Executing [s@macro-user-callerid:8] Set(“SIP/4155-000000e9”, “CALLERID(all)=“Ori Aldubi (H)” <4155>”) in new stack
– Executing [s@macro-user-callerid:9] GotoIf(“SIP/4155-000000e9”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/4155-000000e9”, “__TTL=64”) in new stack
– Executing [s@macro-user-callerid:11] GotoIf(“SIP/4155-000000e9”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,18)
– Executing [s@macro-user-callerid:18] NoOp(“SIP/4155-000000e9”, “Using CallerID “Ori Aldubi (H)” <4155>”) in new stack
– Executing [4444@from-internal:2] Set(“SIP/4155-000000e9”, “MEETME_ROOMNUM=4444”) in new stack
– Executing [4444@from-internal:3] GotoIf(“SIP/4155-000000e9”, “0?READPIN”) in new stack
– Executing [4444@from-internal:4] Answer(“SIP/4155-000000e9”, “”) in new stack
– Executing [4444@from-internal:5] Wait(“SIP/4155-000000e9”, “1”) in new stack
– Executing [4444@from-internal:6] Set(“SIP/4155-000000e9”, “PINCOUNT=0”) in new stack
– Executing [4444@from-internal:7] Read(“SIP/4155-000000e9”, “PIN,enter-conf-pin-number,”) in new stack
– <SIP/4155-000000e9> Playing ‘enter-conf-pin-number.ulaw’ (language ‘en’)
– User disconnected
– Executing [h@from-internal:1] Macro(“SIP/4155-000000e9”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/4155-000000e9”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing [s@macro-hangupcall:4] GotoIf(“SIP/4155-000000e9”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,7)
– Executing [s@macro-hangupcall:7] GotoIf(“SIP/4155-000000e9”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] Hangup(“SIP/4155-000000e9”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/4155-000000e9’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/4155-000000e9’
Any ideas? 
THANKS!
Ori 