Forgive me if this has been answered, but I’m wading through the forum and various links at the same time (almost)
Two UK locations (site A and B, B being the main site). Each site has POTS and ADSL. At the moment, if a call comes to site A, and the person required is at Site B, the caller has to hang up and call other site. I would like to be able to foward the call, ideally using VoIP.
I would like to be able to front end the system with an IVR, e.g. press 1 for site A, 2 for Site B, 3 for… etc.
does Asterisk fit the bill? I suspect it does
Can it forward a POTS/PSTN call to a VOIP call (suspect it can)
Assume the call scenario above, and a caller is now talking to someone at Site B. Will a second caller, calling site A, recieve an engaged number tone? ie is Site A pstn line engaged until the first caller disconnects?
What equipment, other than asterisk, and a linux PC and network card, do I need to attach the box to the phone line
Assuming I need >1 line to address Q3, what should I order (second POTS line? ISDN? remembering I need to retain dsl) from telco.
5b. What additional hardware would I need for the asterisk box?
Many thanks, and apologies if these are answered elsewhere. I’m a data person not a voice bod, but learning.