Play Customized Audio during Busy

Asterisk Asterisk General
1

Hi All,

Currently we are using asterisk 11.7 , we have configured to land calls to users available in users.conf, we have configured 2 users and receving calls. some times when 3 or more people calls they are getting busy tone , instead we require to play an Customized Audio . is there any possoble way to do it

This is our extension conf used
exten => 40021,1,Monitor(wav,/app/Recordings/${STRFTIME(,%Y/%m/%d/TEST-%T)}_${CALLERID(num)},m)
exten => 40021,2,Dial(SIP/8005)

Thanks

2

If Dial fails, the next priority in the dialplan will be run. This could treat all failures the same or could examine DIALSTATUS, HANGUPCAUSE, or technology specific clearing cause… That can be done by conventional comparison logic or by creating an extension name based on the code.

Such questions should be asked on Asterisk Support. This is a discussion forum.