No voice on one DID

Asterisk Asterisk Support
1

Hi,

I’ve 3 DID’s (ending with 50, 51 and 56). same setting for two (50 and 51) and have implemented queues on 56. when I call on 50 number, I cannot here any voice not even IVR, where as both other numbers are working fine. Can any body tell what can be possible issue.

I’m using SIP, Asterisk on ubuntu

and weird thing is I’m receiving calls from 00000000

– Executing [s@macro-callrin:1] Set(“SIP/85.25.xxx.xxx-000007e8”, “CALLERID(name)=50–0000000000–”)

where as syntax should be

exten => s,1,Set(CALLERID(name)=${ARG1}–${CALLERID(number)}–${DB(cidname/${CALLERID(num)})})

2

Still couldn’t find the issue…Weird thing is I have same config for both but one DID is behaving differently

3

Can you provide the output of “sip set debug on” and “rtp set debug on” so we can see the signaling and the media flow?

4

Resolved the issue, actually a month ago I requested the DID provider to enable CNAM and after a month they enabled it but forgot to tell me that I have to allow extra few IP’s in FW.

Thank you for your help :slight_smile: