No Sound IVR in the Asterisk

ajaysaini · November 21, 2013, 2:43pm

I have configured the IVR in the asterisk but no sound. I have disabled the firewall of the server but no sound appear after dial the 100. It was working well earlier even I did not change any asterisk setup version. Its stops to work.

exten => 100,1,Answer()
exten => 100,2,System(rm -rf /tmp/test.wav)
exten => 100,3,System(/opt/swift/bin/swift -o /tmp/test.wav -p audio/sampling-ra te=8000,audio/channels=1 “Welcome to Infoshore Software Private Limited.”)
exten => 100,4,Playback(/tmp/test)

exten => 100,5,System(rm -rf /tmp/test1.wav);
exten => 100,6,System(/opt/swift/bin/swift -o /tmp/test1.wav -p audio/sampling-r ate=8000,audio/channels=1 “Press 1 to tranfer the call to technical department. Press 2 to transfer the call to sales department. Press 3 to transfer the call t o HR Department”)

exten => 100,7,Background(/tmp/test1)
exten => 100,8,Hangup()

-----------------------------------Logs------------------------
(11 headers 0 lines) —
> 0x7f0914041800 – Probation passed - setting RTP source address to 117.196.240.252:13595
– Executing [100@internal:2] System(“SIP/2002-00000005”, “rm -rf /tmp/test.wav”) in new stack
– Executing [100@internal:3] System(“SIP/2002-00000005”, “/opt/swift/bin/swift -o /tmp/test.wav -p audio/sampling-rate=8000,audio/channels=1 “Welcome to Infoshore Software Private Limited.””) in new stack
– Executing [100@internal:4] Playback(“SIP/2002-00000005”, “/tmp/test”) in new stack
– <SIP/2002-00000005> Playing ‘/tmp/test.slin’ (language ‘en’)
– Executing [100@internal:5] System(“SIP/2002-00000005”, “rm -rf /tmp/test1.wav”) in new stack
– Executing [100@internal:6] System(“SIP/2002-00000005”, “/opt/swift/bin/swift -o /tmp/test1.wav -p audio/sampling-rate=8000,audio/channels=1 “Press 1 to tranfer the call to technical department. Press 2 to transfer the call to sales department. Press 3 to transfer the call to HR Department””) in new stack
– Executing [100@internal:7] BackGround(“SIP/2002-00000005”, “/tmp/test1”) in new stack
– <SIP/2002-00000005> Playing ‘/tmp/test1.slin’ (language ‘en’)
Really destroying SIP dialog ‘ZmVhMmYzN2ZiN2E4N2M1YjI0M2VkMmFmZDQzMjIxOGE.’ Method: ACK

Hope to hear from you all soon!!

ajaysaini · November 22, 2013, 6:55am

Logs—

User-Agent: X-Lite release 4.5.5 stamp 71236
Content-Length: 0

<------------->
— (10 headers 0 lines) —
> 0x7ffb5003d4f0 – Probation passed - setting RTP source address to 203.100.77.51:50716
– Executing [100@internal:2] System(“SIP/7002-00000025”, “rm -rf /tmp/test.wav”) in new stack
– Executing [100@internal:3] System(“SIP/7002-00000025”, “/opt/swift/bin/swift -o /tmp/test.wav -p audio/sampling-rate=8000,audio/channels=1 “Welcome to Infoshore Software Private Limited.””) in new stack
– Executing [100@internal:4] Playback(“SIP/7002-00000025”, “/tmp/test”) in new stack
– <SIP/7002-00000025> Playing ‘/tmp/test.slin’ (language ‘en’)

<— SIP read from UDP:203.100.77.51:6336 —>

<------------->
– Executing [100@internal:5] System(“SIP/7002-00000025”, “rm -rf /tmp/test1.wav”) in new stack
– Executing [100@internal:6] System(“SIP/7002-00000025”, “/opt/swift/bin/swift -o /tmp/test1.wav -p audio/sampling-rate=8000,audio/channels=1 “Press 1 to tranfer the call to technical department. Press 2 to transfer the call to sales department. Press 3 to transfer the call to HR Department””) in new stack
– Executing [100@internal:7] BackGround(“SIP/7002-00000025”, “/tmp/test1”) in new stack
– <SIP/7002-00000025> Playing ‘/tmp/test1.slin’ (language ‘en’)
server2*CLI>

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192.168.1.55:51590 (type 00, seq 012704, ts 029600, len 000160)
203.100.77.51:51590 (type 00, seq 000198, ts 3814818913, len 000160)
192.168.1.55:51590 (type 00, seq 012705, ts 029760, len 000160)
203.100.77.51:51590 (type 00, seq 000199, ts 3814819073, len 000160)
192.168.1.55:51590 (type 00, seq 012706, ts 029920, len 000160)
203.100.77.51:51590 (type 00, seq 000200, ts 3814819233, len 000160)
192.168.1.55:51590 (type 00, seq 012707, ts 030080, len 000160)
203.100.77.51:51590 (type 00, seq 000201, ts 3814819393, len 000160)
192.168.1.55:51590 (type 00, seq 012708, ts 030240, len 000160)
203.100.77.51:51590 (type 00, seq 000202, ts 3814819553, len 000160)
192.168.1.55:51590 (type 00, seq 012709, ts 030400, len 000160)
203.100.77.51:51590 (type 00, seq 000203, ts 3814819713, len 000160)
192.168.1.55:51590 (type 00, seq 012710, ts 030560, len 000160)
203.100.77.51:51590 (type 00, seq 000204, ts 3814819873, len 000160)
192.168.1.55:51590 (type 00, seq 012711, ts 030720, len 000160)
203.100.77.51:51590 (type 00, seq 000205, ts 3814820033, len 000160)
192.168.1.55:51590 (type 00, seq 012712, ts 030880, len 000160)
203.100.77.51:51590 (type 00, seq 000206, ts 3814820193, len 000160)
192.168.1.55:51590 (type 00, seq 012713, ts 031040, len 000160)
203.100.77.51:51590 (type 00, seq 000207, ts 3814820353, len 000160)
192.168.1.55:51590 (type 00, seq 012714, ts 031200, len 000160)
203.100.77.51:51590 (type 00, seq 000208, ts 3814820513, len 000160)
192.168.1.55:51590 (type 00, seq 012715, ts 031360, len 000160)
203.100.77.51:51590 (type 00, seq 000209, ts 3814820673, len 000160)
192.168.1.55:51590 (type 00, seq 012716, ts 031520, len 000160)
203.100.77.51:51590 (type 00, seq 000210, ts 3814820833, len 000160)
192.168.1.55:51590 (type 00, seq 012717, ts 031680, len 000160)
203.100.77.51:51590 (type 00, seq 000211, ts 3814820993, len 000160)
192.168.1.55:51590 (type 00, seq 012718, ts 031840, len 000160)
203.100.77.51:51590 (type 00, seq 000212, ts 3814821153, len 000160)
192.168.1.55:51590 (type 00, seq 012719, ts 032000, len 000160)
203.100.77.51:51590 (type 00, seq 000213, ts 3814821313, len 000160)
192.168.1.55:51590 (type 00, seq 012720, ts 032160, len 000160)
203.100.77.51:51590 (type 00, seq 000214, ts 3814821473, len 000160)
192.168.1.55:51590 (type 00, seq 012721, ts 032320, len 000160)
203.100.77.51:51590 (type 00, seq 000215, ts 3814821633, len 000160)
192.168.1.55:51590 (type 00, seq 012722, ts 032480, len 000160)
203.100.77.51:51590 (type 00, seq 000216, ts 3814821793, len 000160)
192.168.1.55:51590 (type 00, seq 012723, ts 032640, len 000160)
203.100.77.51:51590 (type 00, seq 000217, ts 3814821953, len 000160)
192.168.1.55:51590 (type 00, seq 012724, ts 032800, len 000160)
203.100.77.51:51590 (type 00, seq 000218, ts 3814822113, len 000160)
192.168.1.55:51590 (type 00, seq 012725, ts 032960, len 000160)
203.100.77.51:51590 (type 00, seq 000219, ts 3814822273, len 000160)
192.168.1.55:51590 (type 00, seq 012726, ts 033120, len 000160)
203.100.77.51:51590 (type 00, seq 000220, ts 3814822433, len 000160)
192.168.1.55:51590 (type 00, seq 012727, ts 033280, len 000160)
203.100.77.51:51590 (type 00, seq 000221, ts 3814822593, len 000160)
192.168.1.55:51590 (type 00, seq 012728, ts 033440, len 000160)
203.100.77.51:51590 (type 00, seq 000222, ts 3814822753, len 000160)
192.168.1.55:51590 (type 00, seq 012729, ts 033600, len 000160)
203.100.77.51:51590 (type 00, seq 000223, ts 3814822913, len 000160)
192.168.1.55:51590 (type 00, seq 012730, ts 033760, len 000160)
203.100.77.51:51590 (type 00, seq 000224, ts 3814823073, len 000160)
192.168.1.55:51590 (type 00, seq 012731, ts 033920, len 000160)
203.100.77.51:51590 (type 00, seq 000225, ts 3814823233, len 000160)
192.168.1.55:51590 (type 00, seq 012732, ts 034080, len 000160)
203.100.77.51:51590 (type 00, seq 000226, ts 3814823393, len 000160)
192.168.1.55:51590 (type 00, seq 012733, ts 034240, len 000160)
203.100.77.51:51590 (type 00, seq 000227, ts 3814823553, len 000160)
192.168.1.55:51590 (type 00, seq 012734, ts 034400, len 000160)
203.100.77.51:51590 (type 00, seq 000228, ts 3814823713, len 000160)
192.168.1.55:51590 (type 00, seq 012735, ts 034560, len 000160)
203.100.77.51:51590 (type 00, seq 000229, ts 3814823873, len 000160)
192.168.1.55:51590 (type 00, seq 012736, ts 034720, len 000160)
203.100.77.51:51590 (type 00, seq 000230, ts 3814824033, len 000160)
192.168.1.55:51590 (type 00, seq 012737, ts 034880, len 000160)
203.100.77.51:51590 (type 00, seq 000231, ts 3814824193, len 000160)
192.168.1.55:51590 (type 00, seq 012738, ts 035040, len 000160)
203.100.77.51:51590 (type 00, seq 000232, ts 3814824353, len 000160)
192.168.1.55:51590 (type 00, seq 012739, ts 035200, len 000160)
203.100.77.51:51590 (type 00, seq 000233, ts 3814824513, len 000160)
192.168.1.55:51590 (type 00, seq 012740, ts 035360, len 000160)
203.100.77.51:51590 (type 00, seq 000234, ts 3814824673, len 000160)
192.168.1.55:51590 (type 00, seq 012741, ts 035520, len 000160)
203.100.77.51:51590 (type 00, seq 000235, ts 3814824833, len 000160)
192.168.1.55:51590 (type 00, seq 012742, ts 035680, len 000160)
203.100.77.51:51590 (type 00, seq 000236, ts 3814824993, len 000160)
192.168.1.55:51590 (type 00, seq 012743, ts 035840, len 000160)
203.100.77.51:51590 (type 00, seq 000237, ts 3814825153, len 000160)
192.168.1.55:51590 (type 00, seq 012744, ts 036000, len 000160)
203.100.77.51:51590 (type 00, seq 000238, ts 3814825313, len 000160)
192.168.1.55:51590 (type 00, seq 012745, ts 036160, len 000160)
203.100.77.51:51590 (type 00, seq 000239, ts 3814825473, len 000160)
192.168.1.55:51590 (type 00, seq 012746, ts 036320, len 000160)
203.100.77.51:51590 (type 00, seq 000240, ts 3814825633, len 000160)
192.168.1.55:51590 (type 00, seq 012747, ts 036480, len 000160)
203.100.77.51:51590 (type 00, seq 000241, ts 3814825793, len 000160)
192.168.1.55:51590 (type 00, seq 012748, ts 036640, len 000160)
203.100.77.51:51590 (type 00, seq 000242, ts 3814825953, len 000160)
192.168.1.55:51590 (type 00, seq 012749, ts 036800, len 000160)
203.100.77.51:51590 (type 00, seq 000243, ts 3814826113, len 000160)
192.168.1.55:51590 (type 00, seq 012750, ts 036960, len 000160)
203.100.77.51:51590 (type 00, seq 000244, ts 3814826273, len 000160)
192.168.1.55:51590 (type 00, seq 012751, ts 037120, len 000160)
203.100.77.51:51590 (type 00, seq 000245, ts 3814826433, len 000160)
192.168.1.55:51590 (type 00, seq 012752, ts 037280, len 000160)
203.100.77.51:51590 (type 00, seq 000246, ts 3814826593, len 000160)
192.168.1.55:51590 (type 00, seq 012753, ts 037440, len 000160)
203.100.77.51:51590 (type 00, seq 000247, ts 3814826753, len 000160)
192.168.1.55:51590 (type 00, seq 012754, ts 037600, len 000160)
203.100.77.51:51590 (type 00, seq 000248, ts 3814826913, len 000160)
192.168.1.55:51590 (type 00, seq 012755, ts 037760, len 000160)
203.100.77.51:51590 (type 00, seq 000249, ts 3814827073, len 000160)
192.168.1.55:51590 (type 00, seq 012756, ts 037920, len 000160)
203.100.77.51:51590 (type 00, seq 000250, ts 3814827233, len 000160)
192.168.1.55:51590 (type 00, seq 012757, ts 038080, len 000160)
203.100.77.51:51590 (type 00, seq 000251, ts 3814827393, len 000160)
192.168.1.55:51590 (type 00, seq 012758, ts 038240, len 000160)
203.100.77.51:51590 (type 00, seq 000252, ts 3814827553, len 000160)
192.168.1.55:51590 (type 00, seq 012759, ts 038400, len 000160)
203.100.77.51:51590 (type 00, seq 000253, ts 3814827713, len 000160)
192.168.1.55:51590 (type 00, seq 012760, ts 038560, len 000160)
203.100.77.51:51590 (type 00, seq 000254, ts 3814827873, len 000160)
192.168.1.55:51590 (type 00, seq 012761, ts 038720, len 000160)
203.100.77.51:51590 (type 00, seq 000255, ts 3814828033, len 000160)
192.168.1.55:51590 (type 00, seq 012762, ts 038880, len 000160)
203.100.77.51:51590 (type 00, seq 000256, ts 3814828193, len 000160)
192.168.1.55:51590 (type 00, seq 012763, ts 039040, len 000160)
203.100.77.51:51590 (type 00, seq 000257, ts 3814828353, len 000160)
192.168.1.55:51590 (type 00, seq 012764, ts 039200, len 000160)
203.100.77.51:51590 (type 00, seq 000258, ts 3814828513, len 000160)
192.168.1.55:51590 (type 00, seq 012765, ts 039360, len 000160)
203.100.77.51:51590 (type 00, seq 000259, ts 3814828673, len 000160)
192.168.1.55:51590 (type 00, seq 012766, ts 039520, len 000160)
203.100.77.51:51590 (type 00, seq 000260, ts 3814828833, len 000160)
192.168.1.55:51590 (type 00, seq 012767, ts 039680, len 000160)
203.100.77.51:51590 (type 00, seq 000261, ts 3814828993, len 000160)
192.168.1.55:51590 (type 00, seq 012768, ts 039840, len 000160)
203.100.77.51:51590 (type 00, seq 000262, ts 3814829153, len 000160)
192.168.1.55:51590 (type 00, seq 012769, ts 040000, len 000160)
203.100.77.51:51590 (type 00, seq 000263, ts 3814829313, len 000160)
192.168.1.55:51590 (type 00, seq 012770, ts 040160, len 000160)
203.100.77.51:51590 (type 00, seq 000264, ts 3814829473, len 000160)
192.168.1.55:51590 (type 00, seq 012771, ts 040320, len 000160)
203.100.77.51:51590 (type 00, seq 000265, ts 3814829633, len 000160)
192.168.1.55:51590 (type 00, seq 012772, ts 040480, len 000160)
203.100.77.51:51590 (type 00, seq 000266, ts 3814829793, len 000160)
192.168.1.55:51590 (type 00, seq 012773, ts 040640, len 000160)
203.100.77.51:51590 (type 00, seq 000267, ts 3814829953, len 000160)
192.168.1.55:51590 (type 00, seq 012774, ts 040800, len 000160)
203.100.77.51:51590 (type 00, seq 000268, ts 3814830113, len 000160)
192.168.1.55:51590 (type 00, seq 012775, ts 040960, len 000160)
203.100.77.51:51590 (type 00, seq 000269, ts 3814830273, len 000160)
192.168.1.55:51590 (type 00, seq 012776, ts 041120, len 000160)
203.100.77.51:51590 (type 00, seq 000270, ts 3814830433, len 000160)
192.168.1.55:51590 (type 00, seq 012777, ts 041280, len 000160)
203.100.77.51:51590 (type 00, seq 000271, ts 3814830593, len 000160)
192.168.1.55:51590 (type 00, seq 012778, ts 041440, len 000160)
203.100.77.51:51590 (type 00, seq 000272, ts 3814830753, len 000160)
192.168.1.55:51590 (type 00, seq 012779, ts 041600, len 000160)
203.100.77.51:51590 (type 00, seq 000273, ts 3814830913, len 000160)
192.168.1.55:51590 (type 00, seq 012780, ts 041760, len 000160)
192.168.1.55:51590 (type 00, seq 012781, ts 041920, len 000160)
192.168.1.55:51590 (type 00, seq 012782, ts 042080, len 000160)
192.168.1.55:51590 (type 00, seq 012783, ts 042240, len 000160)
extension (internal, 100, 4) exited non-zero on 'SIP/7002-0000001e’

No codec issue here I checked it carefully but its have some other issue I could not trace.

Please help me

david55 · November 22, 2013, 12:10pm

Trace shows you are sending media.

ajaysaini · November 22, 2013, 6:11pm

I did not get you. Please let me know what i do to fix it.

Kind Regards