No incoming calls from siggate.co.uk in Asterisk

Asterisk Asterisk Support
1

Hello all,
We have an asterisk box that works fine since month with several sip-providers and now we try to add sipgate.co.uk. The registration works according to “sip show registryâ€

2

Set debug to at least 4 and turn on sip debugging. If there is still no trace of the calls, they are not reaching the machine or not reaching the correct port on the machine.

3

Hi

Your not registering to sipgate so they wont know were you are.

have a read of sipgate.co.uk/faq/index.php? … w=asterisk

It should solve your problems

Ian

4

He did say

[quote]The registration works according to “sip show registryâ€

5

Hello David !

Thanks for your help.
I did this :

core set debug 4
core set verbose 4

but

sip debug

gives me this : No such command ‘sip debug’

Any idea why ?

At the sipgate.co.uk initerface I see :

Asterisk PBX 1.6.1.0
IP: sip:9999999@255.255.255.255:5060
(I did not copy the true IP address)

Outgoing calls work fine, but the incoming don’t. You say that it could be a port problem? How may i check this out ?

Thank you very much for your help !

Regards,
Fabianus

6

sip set debug on

7

Hello IANPLAIN,

thanks for your input. I did follow the advices on that page.

My registry command is :

register => 9999999:XXXXXXX@sipgate.co.uk/9999999

Any idea ?

Regards,
Fabianus

8

Hi you need an extension to match the 999999 to.

Have a look at what I posted you will see it mentioned there. you wont match to s

Ian

9

Hi Ianplain,

I did what you said, but still don’t get anything :frowning:.

I realy wonder what is so diffrent from sipgate to other providers like dus.net or openIP - with those I do not have any issue !

Thanks for any further idea !

Regards,
Fabianus

10

Hi

OK

You hane posted no sip trace , no full version of your sip.conf, you havent said if you are hind nat or not.

Basicly do a sip trace and see if the call is hitting you at all

Ian