No audio when I connect the asterisk into Internet

I rented a VPS from service provider and implement asterisk in the server. So I have unique IP now. I have used zoiper softphone and xlite softphone. I can able to ring those two phone without using same network. Softphone access ubuntu server sitting on different network. But problem is I can’t hear the audio. Please tell me how can I figure out that?

What configuration and SIP module are you using? If you haven’t configured it for a remote endpoint being behind NAT, then that is likely the cause.

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I have used sip.conf and used zoiper soft phone which installed to my mobile phone.

Ensure that in Zoiper advanced settings you allow RPORT

@piyathilaka10 the answer to this question is needed in order to help you

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