I’m using asterisk 11, I just want to build a call center setup.for that I made custom queue of having only one extension and custom recording for MOH and I put that .wav file in /var/lib/asterisk/mohmp3/vinc…and I called that in /etc/asterisk/musiconhold.conf…and called in my queue as music=vinc…
for testing I made a call, I heard that customised MOH recording in my headset while queue was (ringing voice) ringing, I answered the call. At the same time I jz made another call to that queue to test the waiting tone …the call was on wait (ringinuse=disabled) and is also playing same MOH with call position and all in Queue.
actually what I want is to separate the 3 instances.
same custom recording for waiting time and Hold time in Queue
and differentiate ringing voice of Queue as default “tring tring” or else.
I tried setmusiconhold in Dialplan …these 3 instances are getting same MOH.
Is there any possibility to separate these ???
Thanks in advance …