Multiple Incomming Call on one number

Asterisk Asterisk Support
#1

Hello,

I was searching thru internet and couldn’t find much solid answer yet…! :frowning:
I have asterisk server setup currently have a Broadvoice account for incomming & outgoing calls…

I want to setup asterisk such that multiple users can do simultanious call to one phone number.

Is this possible? how?

Thanks in advance! :smiley:

#2

I know this is long after you posted the question, but I just solved this problem for myself with broadvoice. Here is how I got it to work.

I have four broadvoice accounts. For each Broadvoice account I made the following changes in the Broadvoice customer Web portal;

  1. Under Features->CallControl, disabled call waiting
  2. Under Features->Messaging, disabled voicemail
  3. Under Features->Premium, disabled distinctive ringing
  4. Under Features->Incoming, configured Call Forwarding Busy to go to the next number in the hunt sequence I desired

I tested it and it works fine – if line1 is busy, it rolls to line2, etc. The last line, of course, won’t have a forwarding number. You can use “Call Manager” applet to actually see a call come in on a particular number at Broadvoice, so you can observe the rollover happening.

One annoying Broadvoice application glitch: you can only be logged into one account at a time in the Web interface. If you try to log into more than one, the app gets confused and starts mixing up changes between accounts! Very bad behavior for a web application.

I also noticed that when I first tried using the Call Manager applet for each account, I was forced to change my login password for the Broadvoice web portal. This seems like a bug. I just changed the password back under the Accounts-ChangeYourLogin option.

Although this may be too late for you, perhaps others will find it useful. I know I searched high and low for the solution to this problem. I also got a serious bum steer from Broadvoice. They claimed that nothing could be done on their end, that inbound line hunting is an Asterisk configuration issue. I think they confused inbound line hunting with extension hunt groups.

-mel

P.S. Broadvoice supposedly supports two call appearances for each account, but I couldn’t get this to work with Asterisk. If I left Call Waiting enabled and made a call to Line 1 and then a second call to Line 1, asterisk saw the second call but gave some kind of weird “event not supported” message. I suspect this was because Broadvoice is sending a “call waiting” event or something. Disabling Call Waiting prevents a second call on the same line (you get a busy signal if ForwardOnBusy is not configured).

#3

If you use other SIP service providers that do support multiple incoming calls on a single number and I have tested these fine. I normally use www.gradwell.com and they both support multiple incoming calls but other do as well.

#4

also just to toss this in-

connect.voicepulse.com $11/mo for a DID an unlimited incoming. outgoing is variable, .05c-1.1c depending on where you are dialing. you get 4 channels in and 4 channels out

#5

But BroadVoice’s VoIP BYOD plan is just $5.95 for unlimited incoming, $9.95 for unlimited incoming and unlimited in-state outgoing. And broadvoice seems to have many more numbers than voicepulse – I can’t, for example, find any numbers with vp inside Santa Barbara county and precious few in the rest of southern California.

#6

there are many, many providers out there that sell DIDs and minutes. The advantage to VPC is that you get 4 incoming and 4 outgoing audio channels- BV gives you two channels in or out. Also, IMHO VPC is a more reliable provider than BV. However if they don’t have the numbers you need then you obviously can’t use them. Check around though, somebody else will.