When I do a “sip show channels” on the CLI, I get an entry like this at the bottom of the list:
This channel has been there for several hours.
When I do a “sip show channel 78cbf6107d1” on the cli, I get the channel information, but the field “Owner channel ID” is empty. This is bad because without a channel ID I can’t soft hangup the channel.
My two questions are:
[li] How can I remove this channel?[/li]
[li] Why does the channel exist in the first place, is there anything I can do to assure that channels are closed correctly? [/li][/ul]
We get 2-7 channels per month that are shown at the bottom of the channel list but their peers are no longer active. Any ideas why and how to avoid this phenomenon?