How can I change ringing timeout?

Asterisk Asterisk Support
1

I use Asterisk 11 and try to change ringing timeout. It takes only 7~10 seconds to hangup automatically. I checked extension and it was like this.

extensions.conf (I use realtime database)
[general]
[globals]
;
[from-sip]
switch =>Realtime

Here is mysql database value in extensions table.

SIP/5162860921,60
I changed this one to

SIP/5162860921,300
However, there was no change. How can I extend ringing timeout to 60 seconds?

2

Have you reloaded the dialplan/database connection?
Show us a bit of your dialplan, according to the extensions you dial in this situation.

3

Seven seconds sounds like the SIP dialogue is faulting. You need to get better debugging information.