I recently started having this problem on outgoing calls (incoming calls are fine). Until then I had no problem making outgoing calls.
I am using Asterisk 1.2.5
No changes have been made to either the Eyebeam or Asterisk configurations. But I have upgraded Eyebeam a couple of times recently (now at 1.5.6). I cannot attribute the problem to these upgrades, however.
Eyebeam registers successfully with Asterisk and receives incoming calls but all outgoing calls fail.
Asterisk is on IP 192.168.1.99
Eyebeam is installed on the computer with IP of 192.168.1.100
Here is my Eyebeam configuration:
User name: mbartmon
Password:*******
Authorization user name: mbartmon
Domain 192.168.1.99
Here is the entry from sip.conf:
[mbartmon]
type=friend
username=mbartmon
authname=mbartmon
secret=*******
canreinvite=no
host=dynamic
mailbox=100
dtmfmode=rfc2833
callerid=mbartmon <103>
context=103
defaultip=192.168.1.100
disallow=all
allow=ulaw
allow=gsm
The [103] context is fully defined in extensions.conf.
I have included two logs: the Eyebeam Diagnostics log and the Asterisk call progress log.
Thank you for any assistance that you can provide.
===========================================
Here is the Asterisk one. From this is looks like Eyebeam is not not responding to the 407 error from Asterisk.
INVITE sip:19174436074@192.168.1.99 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.100:48334;branch=z9hG4bK-d87543-471de91817763d7f-1–d87543-;rport
Max-Forwards: 70
Contact:
To: "19174436074"
From: “mbartmon”;tag=3b6db654
Call-ID: af34b17fc416440fMzJjZTljMDRhOTg2YjYzNjBiMGVhMTk4NGVkODZjNmM.
CSeq: 1 INVITE
Session-Expires: 95
Min-SE: 90
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Content-Type: application/sdp
Supported: timer
User-Agent: eyeBeam release 1003l stamp 30937
Content-Length: 265
v=0
o=- 8 2 IN IP4 192.168.1.100
s=CounterPath eyeBeam 1.5
c=IN IP4 192.168.1.100
t=0 0
m=audio 57264 RTP/AVP 0 18 3 101
a=fmtp:18 annexb=no
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
a=sendrecv
a=x-rtp-session-id:F7BC69058FAD41C1BA2351E18A196273
— (15 headers 11 lines)—
Using INVITE request as basis request - af34b17fc416440fMzJjZTljMDRhOTg2YjYzNjBiMGVhMTk4NGVkODZjNmM.
Sending to 192.168.1.100 : 48334 (NAT)
Reliably Transmitting (NAT) to 192.168.1.100:48334:
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 192.168.1.100:48334;branch=z9hG4bK-d87543-471de91817763d7f-1–d87543-;received=192.168.1.100;rport=48334
From: “mbartmon”;tag=3b6db654
To: “19174436074”;tag=as315f5944
Call-ID: af34b17fc416440fMzJjZTljMDRhOTg2YjYzNjBiMGVhMTk4NGVkODZjNmM.
CSeq: 1 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact:
Proxy-Authenticate: Digest realm=“asterisk”, nonce="794e3672"
Content-Length: 0
Scheduling destruction of call ‘af34b17fc416440fMzJjZTljMDRhOTg2YjYzNjBiMGVhMTk4NGVkODZjNmM.’ in 15000 ms
Found user ‘mbartmon’
<-- SIP read from 192.168.1.100:48334:
INVITE sip:19174436074@192.168.1.99 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.100:48334;branch=z9hG4bK-d87543-471de91817763d7f-1–d87543-;rport
Max-Forwards: 70
Contact:
To: "19174436074"
From: “mbartmon”;tag=3b6db654
Call-ID: af34b17fc416440fMzJjZTljMDRhOTg2YjYzNjBiMGVhMTk4NGVkODZjNmM.
CSeq: 1 INVITE
Session-Expires: 95
Min-SE: 90
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Content-Type: application/sdp
Supported: timer
User-Agent: eyeBeam release 1003l stamp 30937
Content-Length: 265
v=0
o=- 8 2 IN IP4 192.168.1.100
s=CounterPath eyeBeam 1.5
c=IN IP4 192.168.1.100
t=0 0
m=audio 57264 RTP/AVP 0 18 3 101
a=fmtp:18 annexb=no
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
a=sendrecv
a=x-rtp-session-id:F7BC69058FAD41C1BA2351E18A196273
— (15 headers 11 lines)—
Ignoring this INVITE request
Retransmitting #1 (NAT) to 192.168.1.100:48334:
SIP/2.0 407 Proxy Authentication Required
Via: SIP/2.0/UDP 192.168.1.100:48334;branch=z9hG4bK-d87543-471de91817763d7f-1–d87543-;received=192.168.1.100;rport=48334
From: “mbartmon”;tag=3b6db654
To: “19174436074”;tag=as315f5944
Call-ID: af34b17fc416440fMzJjZTljMDRhOTg2YjYzNjBiMGVhMTk4NGVkODZjNmM.
CSeq: 1 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact:
Proxy-Authenticate: Digest realm=“asterisk”, nonce="794e3672"
Content-Length: 0
=======================================
Here is the Eyebeam log:
[06-07-12]19:20:49.120 | Info (more) RESIP:DUM | “Got a DumFeatureMessage027F69A8” |
[06-07-12]19:20:49.725 | Info (more) RESIP:TRANSACTION | “Retransmitting INVITE: SipReq: INVITE 19174436074@192.168.1.99 tid=34003959bd1a0475 cseq=INVITE contact=mbartmon@192.168.1.100:48334 / 1 from(tu)” |
[06-07-12]19:20:50.646 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:20:50.732 | Info (more) RESIP:TRANSACTION | “Retransmitting INVITE: SipReq: INVITE 19174436074@192.168.1.99 tid=34003959bd1a0475 cseq=INVITE contact=mbartmon@192.168.1.100:48334 / 1 from(tu)” |
[06-07-12]19:20:52.246 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:20:52.744 | Info (more) RESIP:TRANSACTION | “Retransmitting INVITE: SipReq: INVITE 19174436074@192.168.1.99 tid=34003959bd1a0475 cseq=INVITE contact=mbartmon@192.168.1.100:48334 / 1 from(tu)” |
[06-07-12]19:20:53.966 | Info (more) Audio | “Unplayed: 812, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:20:54.045 | Info (more) GUI | “Checking if auto-configed devices need to be changed” | eyeBeam::CPhoneFrame::ChangeDevicesIfNeeded
[06-07-12]19:20:54.046 | Info (more) Auto Configuration | “Including Logitech USB Headset {2ABE1831-F4C9-89E2-917C-27390D565702} 1 in hash” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.047 | Info (more) Auto Configuration | “Including Bluetooth Audio {45424BF8-A656-66D8-8C4D-A16BEF8479BB} 1 in hash” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.047 | Info (more) Auto Configuration | “Including SB Live! Audio [8000] {4C2D1174-4498-CAD8-A92B-120CB95DE787} 0 in hash” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.047 | Info (more) Auto Configuration | “Including Logitech USB Headset {97BCA524-2839-8EA3-A9FD-CB117B6FBA07} 0 in hash” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.047 | Info (more) Auto Configuration | “Including SB Live! Audio [8000] {E5A4F5CC-8B71-777A-5440-09862AF5A5F6} 1 in hash” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.047 | Info (more) Auto Configuration | “Including Bluetooth Audio {FEA43C70-5E55-81DA-C1A2-5545D350E7E7} 0 in hash” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.047 | Info (more) Auto Configuration | “System device hash: 95fb1a0081aafecc96eb1bcbc0cf7dba” | sua::CAutomaticConfiguration::GetSystemDeviceHash
[06-07-12]19:20:54.902 | Info (more) DNS | “DNS [query:192.168.1.99]” | sua::CDNS::StartTopologyLookup
[06-07-12]19:20:54.902 | Info (more) DNS | “DNS-Lookup performed: ‘_sip._udp.’ ‘192.168.1.99’ [default-port:5060][fallback to A/QA:T] - Results:” | sua::CDNS::InternalShutdown
[06-07-12]19:20:54.902 | Info (more) DNS | " 0 - [ip:192.168.1.99:5060][ttl:4294967295][P:0][W:0][query-name:192.168.1.99]" | sua::CDNS::InternalShutdown
[06-07-12]19:20:54.902 | Info (more) DNS | “DNS [query:192.168.1.99]” | sua::CDNS::StartTopologyLookup
[06-07-12]19:20:54.902 | Info (more) DNS | “DNS-Lookup performed: ‘_sip._tcp.’ ‘192.168.1.99’ [default-port:5060][fallback to A/QA:T] - Results:” | sua::CDNS::InternalShutdown
[06-07-12]19:20:54.902 | Info (more) DNS | " 0 - [ip:192.168.1.99:5060][ttl:4294967295][P:0][W:0][query-name:192.168.1.99]" | sua::CDNS::InternalShutdown
[06-07-12]19:20:54.903 | Info (more) GUI | “Receiving notification about firewall IP address: 0.0.0.0, voip always possible: 0” | eyeBeam::CPhoneFrame::OnNetworkFirewallInformation
[06-07-12]19:20:55.607 | Info (more) Audio | “Unplayed: 801, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:20:56.768 | Info (more) RESIP:TRANSACTION | “Retransmitting INVITE: SipReq: INVITE 19174436074@192.168.1.99 tid=34003959bd1a0475 cseq=INVITE contact=mbartmon@192.168.1.100:48334 / 1 from(tu)” |
[06-07-12]19:20:57.206 | Info (more) Audio | “Unplayed: 801, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:20:58.957 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:00.567 | Info (more) Audio | “Unplayed: 801, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:02.157 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:03.756 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:04.816 | Info (more) RESIP:TRANSACTION | “Retransmitting INVITE: SipReq: INVITE 19174436074@192.168.1.99 tid=34003959bd1a0475 cseq=INVITE contact=mbartmon@192.168.1.100:48334 / 1 from(tu)” |
[06-07-12]19:21:05.493 | Info (more) Audio | “Unplayed: 844, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:07.117 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:08.716 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:10.477 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:12.077 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:13.716 | Info (more) Audio | “Unplayed: 804, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:15.437 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:17.037 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:18.717 | Info (more) Audio | “Unplayed: 808, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:20.397 | Info (more) Audio | “Unplayed: 800, panicing” | sua::CAudioManager::ServiceAudioOut
[06-07-12]19:21:20.811 | Info (more) RESIP:TRANSACTION | “Retransmitting INVITE: SipReq: INVITE 19174436074@192.168.1.99 tid=34003959bd1a0475 cseq=INVITE contact=mbartmon@192.168.1.100:48334 / 1 from(tu)” |
[06-07-12]19:21:21.215 | Info (more) RESIP:DUM | “Got: SipResp: 408 tid=34003959bd1a0475 cseq=INVITE / 1 from(wire)” |
[06-07-12]19:21:21.215 | Info (more) RESIP:DUM | “Dialog::dispatch, ignoring stray response: SipResp: 408 tid=34003959bd1a0475 cseq=INVITE / 1 from(wire)” |
[06-07-12]19:21:21.215 | Info (more) RESIP:DUM | “Failure: error response: SipResp: 408 tid=34003959bd1a0475 cseq=INVITE / 1 from(wire)” |
[06-07-12]19:21:21.215 | Info (more) RESIP:DUM | “Transition UAC_Start -> InviteSession::Terminated” |
[06-07-12]19:21:21.216 | Info (more) CCM | “[UAC][state:ECallState_Undefined][sdp-state:ESDPOfferSent] 19174436074@192.168.1.99]” | sua::CSIPCall::PreProcessIncomingEvent
[06-07-12]19:21:21.216 | Info (more) CCM | “[state:ECallState_Undefined][sdp-state:ESDPOfferSent][containee:T] [mbartmon@192.168.1.99 -> 19174436074@192.168.1.99]” | sua::CSIPCall::InternalShutdown
[06-07-12]19:21:21.216 | Info (more) CCM | “Object already shut-down. Waiting for deletion/final unreference only. [mbartmon@192.168.1.99 -> 19174436074@192.168.1.99]” | sua::CSIPOutgoingCallGroup::OnMediaSessionClosed
[06-07-12]19:21:21.217 | Info (more) Media | “Media session closed, where session ID=9747” | sua::CMediaSession::~CMediaSession