I have set up a realtime callqueue (according to voip-info) and everything (most of the things) go ok, except for one very important issue:
It really doesn’t matter if I indicate members to the queue, because of 2 reasons:
- Anybody can login to the queue no matter.
- A member must still explicitly login to a queue before receiving any calls. (shouldn’t the member always be logged in and unable to log out?).
I think it’s possible to do this kind of checking in the dial plan with the use of some global variables, but this should be standard queue functionality (imho). The static queue configuration works better in this regard.
Any insights to offer? I await them