[HELP] Avaya TN464 to TE110P Connection

Asterisk Asterisk Support
1

I’ve connected Asterisk to an Avaya Definity G3 R9 pbx using a TE110P card, a T1 crossover cable, a 120A3 CSU and a TN464 DS1 card. Everything is connected with green lights all around. :smiley:

I’ve created a signal group with the 24th port on the card set as the Primary D-Channel. I’ve also created a trunk group and mapped the remaining 23 ports to the trunk group.

In Asterisk, a PRI SHOW CHANNEL 1 shows:
Primary D-channel: 24
Status: Provisioned, Up, Active :smiley:

A STATUS SIG 2 in Avay shows the Primary D-Channel as in-service.
A STATUS TRUNK 95 shows the ports as in-service/idle and not busy.

Here’s my problem: I can’t dial into or out of the Asterisk through the Definity. :frowning:

This is going to be used exclusively for inbound IVR, but I wanted to test both. Using a soft phone I can dial in and out of Asterisk, but I can’t seem to get Avaya and Asterisk to talk.

What am I missing?

If I dial the TAC or dial straight to the port, LIST TRACE shows that the trunk is seized, so I know on the Avaya side I’m getting at least that far. But Asterisk never sees anything.

Attempting to dial out gives this message:
– Channel 1/2, span 1 got hangup
– Hungup ‘Zap/2-1’

Here’s my zaptel.conf
span=1,1,0,esf,b8zs
bchan=1-23
dchan=24
defaultzone=us
loadzone=us

Here’s my zapata.conf:

[trunkgroups]
trunkgroup => 1,24
group => 1,24
spanmap => 1,1,1

[channels]
language=en
context=default
switchtype=national
signalling = pri_net
channel => 1-23

overlapdial=yes
rxwink=300
usecallerid=yes
hidecallerid=no
callwaiting=no
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=no
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
rxgain=0.0
txgain=0.0
group=1
callgroup=1
pickupgroup=1

immediate=yes
callerid=asreceived

I’ve tried various settings for my trunk group, but so far, nothing seems to work. :frowning:

Any help would be greatly appreciated.

Thanks,

Terri

2

When you dial a connection that’s on the Avaya side what shows in the PRI DEBUG SPAN 1? Post out put if possible. I spent several days banging my head on the exact setup and me and our phone techs finally got it worked out.

3

I’ve got it mostly working. We changed the digit handling in the trunk group to overlap/overlap. However, now when the Avaya routes a call to Asterisk, I get this:

-- Accepting overlap call from '2015551212' to '<unspecified>' on channel 0/9, span 1
-- Starting simple switch on 'Zap/9-1'

as soon as the call is placed. There is a 10-second delay before Asterisk hands the call off to the extension for processing. Any ideas why?

I also get this:

  • Going to extension s|1 because of empty extension received on overlap call

So I’m thinking the Avaya is not passing any digits, and Asterisk is just timing out.

I have a DID that goes to a VDN that routes to a TAC to get to the trunk that’s connected to Asterisk. Is there a better way to do this?

I’d really like to get rid of the delay, and be able to route to other extensions eventually. Right now, all calls coming in on the DID go to Asterisk, so it’s not really an issue.