From menu to DISA genrates 2 CDR's

Asterisk Asterisk Support
1

Hi All,
I am using the DISA function to allow indials to 'call the extension of the party if they know the extension number" etc, and it all works fine, but I get 2 CDR records with the same uniqueid, which is playing havoc with my rating software. can anyone suggest how to cancel the first CDR from the dialplan?
Thanks

2

have you looked at CLI > show application ResetCDR ?

you’ll also need to look at your dialplan and see where it’s saving the CDR … then make changes as required. or are you using a distro like TrixBox/A@H ?

3

Not sure about this but suspect if you are using MySQL and you have your key fields set properly the second insert will fail with a message kicked out to the console.