Fax not sending; the call reaches my pbx, the other number rings, even fax dialtone, but fax is not delivered

leaque · July 26, 2018, 10:34pm

Hi Everyone

My fax is not sending, but I even get fax tone. It sounds a bit short by the ear, but I do get fax tone.

Here is my CLI entry:
0K > 0x17eb990 – Strict RTP switching source address to 105.8.5.21:15170

e[Kbassphone3*CLI>
e[0K > 0x17eb990 – Strict RTP learning complete - Locking on source address 105.8.5.21:15170

e[Kbassphone3*CLI>
e[0K > 0x7f9df801b360 – Strict RTP learning complete - Locking on source address 196.41.123.113:37326

e[Kbassphone3*CLI>
e[0K – SIP/African-Axess1-0000087f answered SIP/8425-0000087e

e[Kbassphone3*CLI>
e[0K[2018-07-26 14:53:26] WARNING[25857][C-00000a48]: res_rtp_asterisk.c:2772 ast_rtp_dtmf_begin: Don’t know how to represent ‘f’

e[Kbassphone3*CLI>
e[0K[2018-07-26 14:53:26] WARNING[25857][C-00000a48]: res_rtp_asterisk.c:2892 ast_rtp_dtmf_end_with_duration: Don’t know how to represent ‘f’

e[Kbassphone3*CLI>
e[0K == Using UDPTL CoS mark 5

e[Kbassphone3*CLI>
e[0K[2018-07-26 14:53:29] WARNING[25857][C-00000a48]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-26 14:53:29] WARNING[25857][C-00000a48]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-26 14:53:29] WARNING[25857][C-00000a48]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-26 14:53:29] WARNING[25857][C-00000a48]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short

johnkiniston · July 27, 2018, 12:11am

Your verbosity is too low to tell what’s going on.

Try a ‘core set debug 10’
and a ‘core set verbose 10’ and retry your call.

leaque · July 27, 2018, 10:06am

Hi John

Please find below stats on debug and verbose 10. I left all the lines as the file was created this time.

e[0mAsterisk 11.25.3, Copyright © 1999 - 2013 Digium, Inc. and others.
Created by Mark Spencer markster@digium.com
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

e[0me[0mConnected to Asterisk 11.25.3 currently running on bassphone3 (pid = 1964)
bassphone3CLI> core set debug 10
bassphone3CLI>
e[0KCore debug was OFF and is now 10.

e[Kbassphone3CLI> core set verbose 10
bassphone3CLI>
e[0KConsole verbose was OFF and is now 10.

e[Kbassphone3*CLI>
e[0K == Using SIP RTP CoS mark 5
> 0x3a93cc0 – Strict RTP learning after remote address set to: 10.0.0.102:10052

e[Kbassphone3*CLI>
e[0K – Executing [0218633798@billing:1] AGI(“SIP/8425-00000046”, “”/var/www/html/mbilling/agi.php"") in new stack
– Launched AGI Script /var/www/html/mbilling/agi.php

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Type Call standard

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: AUTHENTICATION BY ACCOUNTCODE:8425

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: USE_DNID DESTINATION -> 0218633798

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: REMOVE INTERNACIONAL PREFIX -> 0218633798

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Phone After translation: 27218633798

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: USERNAME=8425 DESTINATION=27218633798 PLAN=1 CREDIT=400

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: NUMBER TRUNK FOUND1

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: NUMBER TARIFF FOUND -> 1

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Array

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: (

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: [id] => 1

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: [label] => Free minutes

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: [type] => 2

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: )

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”:

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: TIMEOUT->133740 : minutes=2229 - seconds=0

e[Kbassphone3*CLI>
e[0K – AGI Script Executing Application: (MixMonitor) Options: (8425.27218633798.1532677792.70.gsm,b)
== Begin MixMonitor Recording SIP/8425-00000046
> “/var/www/html/mbilling/agi.php”: MixMonitor 8425.27218633798.1532677792.70.gsm,b

e[Kbassphone3*CLI>
e[0K – AGI Script Executing Application: (DIAL) Options: (sip/African-Axess1/27218633798,60,L(133740000:61000:30000))
> Limit Data for this call:
> timelimit = 133740000 ms (133740.000 s)
> play_warning = 61000 ms (61.000 s)
> play_to_caller = yes
> play_to_callee = no
> warning_freq = 30000 ms (30.000 s)
> start_sound =
> warning_sound = timeleft
> end_sound =
== Using SIP RTP CoS mark 5
– Called sip/African-Axess1/27218633798

e[Kbassphone3*CLI>
e[0K > 0x7f7ca0019720 – Strict RTP learning after remote address set to: 196.41.123.113:39944
– SIP/African-Axess1-00000047 is making progress passing it to SIP/8425-00000046

e[Kbassphone3*CLI>
e[0K > 0x7f7ca0019720 – Strict RTP switching to RTP remote address 196.41.123.113:39944 as source

e[Kbassphone3*CLI>
e[0K > 0x3a93cc0 – Strict RTP switching source address to 105.8.5.21:35140

e[Kbassphone3*CLI>
e[0K > 0x3a93cc0 – Strict RTP learning complete - Locking on source address 105.8.5.21:35140

e[Kbassphone3*CLI>
e[0K > 0x7f7ca0019720 – Strict RTP learning complete - Locking on source address 196.41.123.113:39944

e[Kbassphone3*CLI>
e[0K – SIP/African-Axess1-00000047 answered SIP/8425-00000046

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged on from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged off from 127.0.0.1

e[Kbassphone3*CLI>
e[0K[2018-07-27 09:50:01] WARNING[16091][C-00000022]: res_rtp_asterisk.c:2772 ast_rtp_dtmf_begin: Don’t know how to represent ‘f’

e[Kbassphone3*CLI>
e[0K[2018-07-27 09:50:02] WARNING[16091][C-00000022]: res_rtp_asterisk.c:2892 ast_rtp_dtmf_end_with_duration: Don’t know how to represent ‘f’

e[Kbassphone3*CLI>
e[0K == Using UDPTL CoS mark 5

e[Kbassphone3*CLI>
e[0K[2018-07-27 09:50:04] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:04] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:04] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:04] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short

e[Kbassphone3*CLI>
e[0K[2018-07-27 09:50:07] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:07] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short

e[Kbassphone3*CLI>
e[0K[2018-07-27 09:50:12] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:12] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:12] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:12] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged on from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged off from 127.0.0.1

e[Kbassphone3*CLI>
e[0K[2018-07-27 09:50:17] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:17] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:17] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short
[2018-07-27 09:50:17] WARNING[16091][C-00000022]: res_rtp_asterisk.c:4520 ast_rtp_read: RTP Read too short

e[Kbassphone3*CLI>
e[0K – AGI Script Executing Application: (StopMixMonitor) Options: ()
== MixMonitor close filestream (mixed)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: EXEC StopMixMonitor (1532677792.70)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: USED TARIFF=0

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Update System

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALCULCOST: K=0 - CALLDURATION:19 - freetimetocall_used=0

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALCULCOST: 1. COST: 0 - (0/60) * 0.32

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALCULCOST: K=0 - BUYCOST:-0.091833333333333 - SELLING COST:0

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: $this->lastbuycost = -0.091833333333333

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: $this->lastcost = 0

e[Kbassphone3*CLI>
e[0K “/var/www/html/mbilling/agi.php”: INSERT INTO pkg_offer_cdr (id_user, id_offer, used_secondes) VALUES (‘24’, ‘1’, ‘60’)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Sessiontime19

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALL: used tariff K=0 - (sessiontime=60 :: dialstatus=ANSWER)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Update credit username 8425, 0

e[Kbassphone3*CLI>
e[0K “/var/www/html/mbilling/agi.php”: INSERT INTO pkg_callshop (sessionid, id_user, id_prefix, status, price, buycost, calledstation, cabina, sessiontime) VALUES (‘SIP/8425-00000046’, 24, 91, ‘0’, 0.32, 0, 27218633798, ‘8425’, 60)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Hangup Call 27218633798 Username 8425

e[Kbassphone3*CLI>
e[0K – <SIP/8425-00000046>AGI Script /var/www/html/mbilling/agi.php completed, returning 4

e[Kbassphone3*CLI>
e[0K == Spawn extension (billing, 0218633798, 1) exited non-zero on ‘SIP/8425-00000046’
== End MixMonitor Recording SIP/8425-00000046

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged on from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged off from 127.0.0.1

e[Kbassphone3*CLI>
e[0K – AGI Script Executing Application: (StopMixMonitor) Options: ()

e[Kbassphone3*CLI>
e[0K == MixMonitor close filestream (mixed)
> “/var/www/html/mbilling/agi.php”: EXEC StopMixMonitor (1532677780.68)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: USED TARIFF=0

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Update System

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALCULCOST: K=0 - CALLDURATION:46 - freetimetocall_used=0

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALCULCOST: 1. COST: -0.575 - (46/60) * 0.75

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALCULCOST: K=0 - BUYCOST:-0.47533333333333 - SELLING COST:-0.575

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: $this->lastbuycost = -0.47533333333333

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: $this->lastcost = -0.575

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Sessiontime46

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: CALL: used tariff K=0 - (sessiontime=46 :: dialstatus=ANSWER)

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Update credit username 8993, 0.575

e[Kbassphone3*CLI>
e[0K > “/var/www/html/mbilling/agi.php”: Hangup Call 27739540196 Username 8993

e[Kbassphone3*CLI>
e[0K – <SIP/8998-00000044>AGI Script /var/www/html/mbilling/agi.php completed, returning 4

e[Kbassphone3*CLI>
e[0K == Spawn extension (billing, 27739540196, 1) exited non-zero on ‘SIP/8998-00000044’

e[Kbassphone3*CLI>
e[0K == End MixMonitor Recording SIP/8998-00000044

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged on from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged off from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged on from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged off from 127.0.0.1

e[Kbassphone3*CLI>
e[0K – Registered SIP ‘8997’ at 105.8.1.14:10647

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged on from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Manager ‘magnus’ logged off from 127.0.0.1

e[Kbassphone3*CLI>
e[0K == Using SIP RTP CoS mark 5
> 0x41a90a0 – Strict RTP learning after remote address set to: 10.0.0.102:10054

e[Kbassphone3*CLI>
e[0K – Executing [0218633798@billing:1] AGI(“SIP/8425-00000048”, “”/var/www/html/mbilling/agi.php"") in new stack

e[Kbassphone3*CLI>
e[0K – Launched AGI Script /var/www/html/mbilling/agi.php