Fax fails when connect to dialed server

Asterisk Asterisk Support
1

Greetings:

I am trying to make fax calls out from an extension behind asterisk PBX.

The call process proceeds and fails when it gets connected to the remote server.

These are sip extensions that support voice traffic. The analogue phones interface with the pbx via an ata PAP2T.

The following is what I get from the cli when the call fails:

– Goto (macro-dialout-trunk-predial-hook,s,2)
– Executing [s@macro-dialout-trunk-predial-hook:2] MacroExit(“SIP/9278686-ac030560”, “”) in new stack
– Executing [s@macro-dialout-trunk:17] GotoIf(“SIP/9278686-ac030560”, “0?bypass|1”) in new stack
– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/9278686-ac030560”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:19] Dial(“SIP/9278686-ac030560”, “SIP/FloRoute/19519299266|300|”) in new stack
– Called FloRoute/19519299266
– SIP/FloRoute-0e94fbe0 is ringing
– SIP/FloRoute-0e94fbe0 answered SIP/9278686-ac030560
– Packet2Packet bridging SIP/9278686-ac030560 and SIP/FloRoute-0e94fbe0
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on ‘SIP/9278686-ac030560’ in macro ‘dialout-trunk’
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on ‘SIP/9278686-ac030560’
– Executing [h@macro-dialout-trunk:1] Macro(“SIP/9278686-ac030560”, “hangupcall|”) in new stack
– Executing [s@macro-hangupcall:1] ResetCDR(“SIP/9278686-ac030560”, “vw”) in new stack
– Executing [s@macro-hangupcall:2] NoCDR(“SIP/9278686-ac030560”, “”) in new stack
– Executing [s@macro-hangupcall:3] GotoIf(“SIP/9278686-ac030560”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing [s@macro-hangupcall:6] GotoIf(“SIP/9278686-ac030560”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] GotoIf(“SIP/9278686-ac030560”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,11)
– Executing [s@macro-hangupcall:11] Hangup(“SIP/9278686-ac030560”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/9278686-ac030560’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/9278686-ac030560’

2

Problem solved:

The system fax was enabled. I am able to send faxes if I disable the system fax. This should work for my application. I do not need a system fax. All of the users on the network need VOIP phone service and none of the extensions are related in their individual phone service needs.