Error

Asterisk Asterisk General
1

Hi
I am trying to get two softphones to work. I am getting and error… NOTICE[1997]: chan_sip.c: 21683 handel_request_subscribe; Received SIP subscribe for peer without mailbox:102 I have tired searching but have not had any luck. This is on my test setup. Can not figure out what I am missing.

Below are my sip.conf and extensions.conf.

Thanks, Doug

[general]
context=test
allowoverlap=no
bindport=5060
bindaddr=0.0.0.0
srvlookup=yes

[101]
secret=harriet
type=friend
context=test
nat=no
canreinvite=no
host=dynamic
callid=“Doug” [101]

[102]
secret=harriet
type=friend
context=test
nat=no
canreinvite=no
host=dynamic
callid=“Kathy” [102]

[globals]

[general]
autofallthrough=yes

[default]
exten => s,1,Verbose(1/Unrouted call handler)
exten => s,n,Answer()
exten => s,n,Wait(1)
exten => s,n,Playback(tt-monkeys)
exten => s,n,Hangup()

[incoming_calls]

[internal]
exten => 500,1,Verbose(1/Echo test application)
exten => 500,n,Answer()
exten => 500,n,Echo()
exten => 500,n,Hangup()

[phones]
include => internal

2

What softphone software?

My initial guess would be that the softphone is trying to subscribe for voicemail, yet you haven’t defined voicemail for these sip accounts.

3

HI
I am using xlite softphones. I tried turning off voice mail on the phones and still got an error. Both phones are registered. Is there a database of error codes available? I could not find one.

Thanks, Doug

4

I misread the message. It is a notice. It is telling you that the SIP device registered and it is without a mailbox.

It appears regardless of verbosity and debug level (since it is a NOTICE).

I’ve messed with it some on my test system. Giving it a mailbox makes it just state the registered line. Im not sure why the fact a device registering without a mailbox is such a noteworthy thing.

doing a quick test on a 1.6.2.6 system and I don’t see the notice.

5

Don’t worry too much about this, it’s only a notice. If you want to remove it, define the appropriate mailboxes in the voicemail.conf or lower your verbosity level in the Asterisk CLI.

6

actually verbosity level will not change it. Thats one of the test I tried. I’m assuming since its a notice and not a verbose message. Could always, change the logger.conf and remove notice from the console, but obviously that would cause you to miss some other notice.

7

Hi

I added mailboxes and made a change in my extensions.conf and was able to solve my problem.

Thanks for the help, Doug