Error messages in QUEUE call with PJSIP members

Asterisk Asterisk Support
1

Hi.
My Asterisk ver. 20.5.0

queue:

[day]
strategy = ringall
ringinuse = yes
member => PJSIP/701
member => PJSIP/702
member => PJSIP/703
member => PJSIP/704

queue show day:

day has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:14, SL:0.0%, SL2:0.0% within 0s
   Members:
      PJSIP/704 (ringinuse enabled) (Not in use) has taken no calls yet (login was 2 secs ago)
      PJSIP/703 (ringinuse enabled) (Unavailable) has taken no calls yet (login was 2 secs ago)
      PJSIP/702 (ringinuse enabled) (Unavailable) has taken no calls yet (login was 2 secs ago)
      PJSIP/701 (ringinuse enabled) (Unavailable) has taken no calls yet (login was 2 secs ago)

When I call this queue all works well but I get:

ERROR[3398]: res_pjsip.c:993 ast_sip_create_dialog_uac: Endpoint '701': Could not create dialog to invalid URI '701'.  Is endpoint registered and reachable?
ERROR[3398]: chan_pjsip.c:2698 request: Failed to create outgoing session to endpoint '701'
ERROR[3398]: res_pjsip.c:993 ast_sip_create_dialog_uac: Endpoint '702': Could not create dialog to invalid URI '702'.  Is endpoint registered and reachable?
ERROR[3398]: chan_pjsip.c:2698 request: Failed to create outgoing session to endpoint '702'
ERROR[3398]: res_pjsip.c:993 ast_sip_create_dialog_uac: Endpoint '703': Could not create dialog to invalid URI '703'.  Is endpoint registered and reachable?
ERROR[3398]: chan_pjsip.c:2698 request: Failed to create outgoing session to endpoint '703'

So calling “Unavailable” or “Invalid” members gives an Error. Why?
Is this a bug or do I need to make some additional settings?

When I used chan_sip before I didn’t get any errors.

Interestingly, when ringinuse = no, there are no such errors with PJSIP members.

Thanks for your help.

2

Per the message, are those endpoints registered and reachable?

3

Only 704 endpoint is registered. 701, 702, 703 are unregistered (Unavailable).

 Endpoint:  701                                                  Unavailable   0 of inf
     InAuth:  701-iauth/701
        Aor:  701                                               10

 Endpoint:  702                                                  Unavailable   0 of inf
     InAuth:  702-iauth/702
        Aor:  702                                               10

 Endpoint:  703                                                  Unavailable   0 of inf
     InAuth:  703-iauth/703
        Aor:  703                                               10

 Endpoint:  704                                                  Not in use    0 of inf
     InAuth:  704-iauth/704
        Aor:  704                                               10
      Contact:  704/sip:704@192.168.25.100                 3f28836486 Avail         3.530
4

Right, so calling them would fail. Is your question actually “why are unavailable agents being called”?

5
  1. How I can disable calls to unavailable members with parameter ringinuse = yes ?
  2. Why with chan_sip same situation not get an error?
6

Maybe somebody can help me with the first question?

As far as I understand, this cannot be done with parameters joinempty and leavewhenempty. Or is it possible?
I need option ringinuse = yes because calls go to multi-channel softphones.
So how set up so that the queue will call only to members with “Not in use”, “inuse”, “ringing” statuses?

Thanks.

7

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